Credit control Specialist

Job Purpose

The team purpose is to focus on Credit Control collections and collect the outstanding debts

overdue and falling due in current month. As a team we are responsible for the global cash

collections and must provide consistent communications to the business on funds coming in

and any issues preventing cash collection.

The role reports to the HO of Credit Control, the key responsibility of the role is focused on

improving cash collections and reducing DSO to meet company targets. The functions

include customer contact and collection of due payments, account reconciliations, cash

application, statements/dunning, master data and some aspects of billing.

Accountabilities

• Manage specific regions, entity and customers as assigned
• Daily customer collection calls and follow up on invoices due or falling due for payment
• Pro-active collections strategy, payment confirmation prior to invoice due date
• Query resolution, liaising with external internal customers
• Cash allocation and customer account reconciliations
• Cash collection forecasting
• AR admin clearings, journals, write off and matching
• Billing plans follow up
• Utilize Cash is King application and maintain accurate updates
• Collection target monthly, reduce overdue position and improve DSO
• Administration tasks, collecting customer information, update SAP master data
• Administration other tasks, payment application, clearings, journals, write off and matching
• Single point of contact for AR matters for external and internal clients

Key Performance Indicators

• Monthly cash collections as per monthly targets
• Reduce overdue debts and 90+ days due debts to minimum
• DSO vs BPDSO target variance of 5 days

Knowledge and Experience

• SAP and Accounts receivable collections