Contract Operations Specialist II

Contract Operations Specialist II

Location: Gurugram, Haryana, India

Department: Finance

Company: Hollister Global Business Services India Private L

Job Summary

This role will support the Contract Operations function, ensuring data in the Hollister pricing system is accurate through routine data audits. This role will also assist in answering pricing queries from customers and support any other data clean-up projects that arise.

Responsibilities

• Ensure customer GPO membership information in Hollisters pricing system, Vistex, is accurate and up to date.
• Conduct routine audits by comparing internal system data against published third-party data sources.
• Identify and escalate information that appears inaccurate, outdated, or changed.
• Maintain the group email box used by distributor customers by responding to contract eligibility and pricing inquiries.
• Support data clean-up projects and other related initiatives as needed.

Essential Functions of the Role

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Resolve inquiries and issues with professionalism and discretion.

Education & Work Requirements

• Bachelors Degree with 2-5 years of related experience

Education & Work Preferences

• Previous experience in healthcare contract operations or experience with U.S. Health Systems.
• Experience with SAP preferred.

Competencies

• Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
• Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.