Community Coordinator

Company Description HighQ Consultancy is India's travel growth ecosystem, supporting students, freelancers, and travel businesses to become industry-ready and income-ready through education and technology. The organization focuses on building practical skills and business capabilities that help individuals and companies scale in the travel sector. Through its TAP platform, HighQ Consultancy provides structured learning, tools, and resources tailored to the needs of modern travel professionals. Team members work in a dynamic environment that combines education, technology, and travel entrepreneurship to create measurable impact for clients and learners.
Role Description The Community Coordinator is a full-time, on-site role based in Gurugram. This role is responsible for building and nurturing an engaged community of students, freelancers, and travel businesses associated with HighQ Consultancy and the TAP platform. Day-to-day activities include planning and executing community events, workshops, and meetups; managing communication channels; and coordinating outreach initiatives to strengthen relationships with community members and partners. The Community Coordinator will support online and offline engagement campaigns, gather feedback from the community, and collaborate with internal teams to improve programs and services. This role also involves maintaining community guidelines, responding to inquiries, and ensuring a welcoming and inclusive environment for all participants.
Qualifications

• Strong community engagement and community organizing skills, with experience in building and sustaining active member communities.
• Excellent communication skills (written and verbal), with the ability to interact effectively with diverse stakeholders.
• Event planning and community outreach skills, including organizing workshops, meetups, and engagement campaigns.
• Ability to coordinate cross-functional activities, manage multiple priorities, and maintain organized records of community initiatives.
• Comfort working on-site in Gurugram, with a collaborative and proactive approach to teamwork.
• Prior experience in community management, social impact programs, education, or travel industry communities is an advantage.
• Bachelor's degree in communications, marketing, social sciences, hospitality, or a related field, or equivalent practical experience.
• Basic digital tools proficiency (e.g., social media platforms, community forums, spreadsheets, and presentation tools) is beneficial.