Communications Consultant, Specialist

Creates and implements effective communications strategies and plans focused on specific initiatives, achievements, and changes. Supports in determining the best media and channels for communicating effectively and engaging various audiences.

About Vanguard

Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard India

Vanguard's office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Overview

We are seeking a highly strategic, creative, and collaborative Communications Consultant, Specialist (CS02) to drive internal communications strategies that enhance employee engagement, strengthen organizational culture, and support key business priorities across the enterprise.

This role will be responsible for developing and executing internal communication strategies supporting business entities, HR functions, and sub-divisional priorities.

Key Responsibilities

Internal Communications Strategy & Planning

• Develop and execute comprehensive internal communication strategies aligned with organizational priorities and employee engagement objectives.
• Provide communications support for business entities, HR teams, and functional workstreams across the organization.
• Create integrated communication plans that support key business initiatives, organizational announcements, and leadership messaging.
• Ensure consistency of messaging, tone, and brand standards across all internal communication channels.
• Drive strategic communications initiatives that enhance employee awareness, engagement, and organizational alignment.
  
  

Change Communications & Stakeholder Engagement

• Lead communication planning and execution for organizational transformation and change management initiatives.
• Develop stakeholder engagement strategies that support successful adoption of business and people-focused programs.
• Partner with leaders and project teams to assess communication needs and develop tailored messaging approaches.
• Facilitate alignment between leadership priorities and employee communication requirements.
• Measure communication effectiveness and recommend continuous improvements to engagement strategies.
  
  

Digital Communications & Channel Management

• Manage and optimize communications delivered through digital communication platforms and employee engagement tools.
• Develop and execute communication campaigns across platforms such as Poppulo, Knak, Viva Engage, SharePoint, and other enterprise communication channels.
• Drive content governance, campaign execution, audience targeting, and channel effectiveness.
• Support intranet content management, employee engagement campaigns, newsletters, and organizational updates.
• Leverage analytics and engagement metrics to continuously enhance communication performance.
  
  

Creative Content Development & Multimedia Communications

• Develop engaging content including articles, newsletters, leadership communications, presentations, videos, infographics, and employee-facing campaigns.
• Create visually compelling communication assets using graphic design and multimedia tools.
• Partner with stakeholders to translate business priorities into simple, impactful communications.
• Ensure content is audience-focused, engaging, and aligned with communications objectives.
• Support executive presentations, town halls, leadership forums, and employee engagement initiatives.
  
  

Project Management & Communications Operations

• Lead end-to-end planning, governance, execution, and measurement of communications programs and projects.
• Manage communication calendars, campaign schedules, stakeholder reviews, and approval processes.
• Coordinate with internal teams and external vendors to deliver communication initiatives on time and within scope.
• Maintain communication standards, processes, and best practices across multiple workstreams.
• Support business priorities through effective project management and communications execution.
  
  

Required Qualifications

• Bachelor's or Master's Degree in English Literature, Journalism, Mass Communication, Communications, Public Relations, or a related discipline.
• Professional certifications in Communications, Change Management, Marketing Communications, or Project Management are preferred.
• 5-8 years of experience in Internal Communications, Corporate Communications, Employee Communications, Change Communications, or related functions.
• Proven experience developing and executing enterprise-wide communication strategies and engagement programs.
• Hands-on experience using communication platforms such as Poppulo, Knak, Viva Engage, SharePoint, or similar communication technologies.
• Experience supporting change management initiatives, employee engagement programs, and organizational communications.
• Demonstrated success in stakeholder management and cross-functional collaboration.
  
  

Preferred Qualifications

• Experience within the Banking, Financial Services, and Insurance (BFSI) industry.
• Experience supporting large-scale organizations, Global Capability Centers (GCCs), or multinational environments.
• Strong background in employee engagement, culture communications, and organizational transformation initiatives.
• Experience working with communication agencies, creative vendors, or multimedia production partners.
  
  

Location

This role is based in Hyderabad, Telangana at Vanguard India. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness

We're committed to enabling your financial success and provide competitive offers and programs.

Physical wellness

We're committed to providing benefits that support your physical health and wellness.

Personal wellness

We're committed to providing resources that help support the full scope of your life.

How We Work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.