Job Purpose
The IT PMO will be responsible for driving governance, planning, execution tracking, stakeholder coordination, and portfolio reporting for Marketplace technology initiatives. The role will ensure timely delivery of projects, effective risk management, compliance with organizational processes, and alignment across business, product, engineering, QA, DevOps, and support teams.
The individual will act as a central point of coordination for project execution, release governance, budget tracking, resource planning, and management reporting.
Duties and Responsibilities
Key Responsibilities
Project Governance Delivery Tracking
Monitor end-to-end execution of Marketplace technology initiatives.
Track project milestones, dependencies, risks, issues, and action items.
Ensure adherence to project management and SDLC processes.
Drive weekly, monthly, and quarterly governance reviews.
Publish project dashboards and executive status reports.
Portfolio Program Management
Maintain Marketplace project portfolio and roadmap.
Monitor project health across timelines, scope, budget, and quality.
Consolidate status updates from multiple squads/PODs.
Track key delivery metrics and report variances proactively.
Support prioritization and planning discussions with business stakeholders.
Stakeholder Management
Coordinate with Product, Business, Engineering, QA, Security, Infra, DevOps, and Vendor teams.
Facilitate governance meetings, steering committees, and leadership reviews.
Ensure alignment between business priorities and technology execution.
Drive closure of decision points and escalations.
Release Change Governance
Track release calendars, deployment plans, and production readiness.
Coordinate CAB/CGB approvals and implementation schedules.
Ensure pre-release and post-release governance is followed.
Maintain release reports and deployment dashboards.
Risk Compliance Management
Maintain project RAID logs (Risks, Assumptions, Issues, Dependencies).
Track audit, compliance, and security-related action items.
Support ISMS, BCMS, VAPT, and regulatory compliance reporting.
Ensure timely closure of audit observations.
Resource Capacity Planning
Support allocation and utilization tracking across teams.
Monitor capacity planning and resource forecasting.
Identify resource gaps and support hiring/backfill planning.
Track vendor utilization and associated deliverables.
Financial Budget Tracking
Monitor project budgets, invoices, POs, and vendor spend.
Track budget consumption against approved plans.
Highlight financial risks and variances to management.
Support annual budgeting and forecasting activities.
Metrics Reporting
Prepare leadership dashboards and executive summaries.
Track KPIs such as:
o Delivery predictability
o Release success rate
o Sprint velocity
o Defect leakage
o Uptime/SLA adherence
o Budget utilization
o Resource utilization
Present actionable insights and recommendations.
Required Qualifications and Experience
Experience Qualifications
Education
BE/B.Tech/MCA/MBA (IT/Operations preferred)
Experience
6-10 years of overall IT experience.
Minimum 4+ years in PMO, Project Management, or Program Management roles.
Experience managing Digital, Marketplace, E-commerce, Fintech, Insurance, or Customer Journey Platforms preferred.
Exposure to Agile delivery models and large-scale technology programs.
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Key Success Metrics
On-time project delivery (%)
Milestone adherence
Release success rate
Governance compliance score
Risk closure turnaround time
Resource utilization efficiency
Budget adherence
Stakeholder satisfaction score
Audit and compliance closure rate
Required Skills
Functional Skills
IT Project Management
PMO Governance
Program Management
Agile/Scrum Methodologies
Risk Issue Management
Release Management
Stakeholder Management
Budget Tracking
Resource Planning
Vendor Management
Tools Platforms
Azure DevOps / Azure Boards
Jira
Microsoft Project
Power BI
Excel (Advanced)
PowerPoint
Confluence
SharePoint
Soft Skills
Strong communication and presentation skills
Excellent coordination and stakeholder management abilities
Analytical and problem-solving mindset
Ability to manage multiple projects simultaneously
Strong attention to detail and governance disciplineSourced from naukri
