Cluster Head - Dineout

Ways of working:

On-field / Office - Employees will work fulltime from their base location.

About the Team:

Swiggy Dineout is building India's largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!

Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app.

Role Summary:

As the cluster head, the candidate will be responsible for overall growth and the P&L of the city. The incumbent is expected to plan and execute marketing campaigns, deployment of services at restaurants, client servicing and ensure healthy growth in the restaurant count. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is important. This is where creativity meets analytics head-on. And it's the cross of the analytical with the creative that makes the Dineout City Head incredibly difficult job to execute.

Roles & Responsibilities:

- Responsible for the overall growth of the city, including growing the user base and the restaurant base.

- Understand the Dining-out culture of the city and identify new ways to get the Dineout experience in front of new diners.

- Initiate creative local marketing strategies and user growth campaigns. Represent Dineout at local events and with local PR.

- Communicate product/process needs to HQ, and work with product/engineering to deliver on them.

- Create the strategies that steer the sales org including overall structure, compensation, and quotas, lead generation, and management, territory optimization, sales incentive programs, etc.

- Lead and manage ongoing administration including user management, data management, application setup, customization, reports, and dashboards.

- Assist in the development, execution, and maintenance of training for the Sales organization and manage the onboarding process of new Sales employees.

Desired Skill:

- 7+ years of experience at a fast-paced technology company. Consulting, investment banking, marketing, or operations management experience preferred.

- Preferably living in the respective city for a period of 3 - 4 years.

- Data-driven decision mentality and sound business judgment through strong analytical thinking.

- Creative solutions-driven mindset, with a "get it done" attitude.

- Stellar networking skills and the ability to make smart partnerships happen.

- Entrepreneurial DNA and fear tolerance of a honey-badger.

- Strong organizational and prioritization skills with attention to detail.

- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.