Cluster Director Of Human Resources

Company Description Courtyard by Marriott Dibrugarh is part of the globally recognized Marriott International portfolio, offering contemporary hospitality and professional service standards. The hotel serves business and leisure guests with a focus on comfort, efficiency, and personalized experiences. Team members benefit from exposure to international best practices, structured training, and growth opportunities within the Marriott network. The property values integrity, collaboration, and exceptional guest service, fostering an environment where hospitality professionals can build long-term careers.

Role Description The Cluster Director of Human Resources is a full-time, on-site role based in Dibrugarh East, responsible for leading HR functions across multiple properties within the cluster. This role oversees the development and implementation of HR policies, ensures compliance with labor and employment regulations, and manages end-to-end HR operations including recruitment, onboarding, and workforce planning. Day-to-day responsibilities include advising leadership on HR strategy, handling employee relations and conflict resolution, managing performance review processes, and supporting learning and development initiatives. The role also involves partnering with department heads to drive engagement, retention, and a positive workplace culture aligned with Marriott standards, while maintaining accurate HR records and reports.

Qualifications

• Strong human resources management capabilities, including experience in Human Resources (HR) leadership and overseeing HR functions for multi-property or cluster operations.
• Proficiency in designing, implementing, and maintaining HR Policies that align with local regulations and company standards.
• Demonstrated expertise in Employee Relations, including conflict resolution, grievance handling, and promoting a positive, inclusive work environment.
• Hands-on experience with Performance Management processes, including goal setting, evaluations, feedback, and development planning.
• Solid knowledge of Labor and Employment Law, with the ability to ensure compliance and mitigate risk for the organization.
• Relevant academic background, such as a bachelor's or master's degree in Human Resources, Business Administration, or a related field.
• Strong communication, negotiation, and stakeholder management skills, with the ability to collaborate effectively with senior leadership and diverse teams.
• Experience in the hospitality industry or service sector, preferably with international hotel brands, and proven ability to work in a fast-paced, operational environment.
• High level of integrity, discretion, and professionalism, with strong organizational and analytical skills.