Cloud Engineer

What you'll do

As an Information Systems Engineer in the Cloud and Information Services Division, you will help transform our existing architecture to new public cloud architecture with a focus on Azure. You will join a team that works closely with our internal and external customers to meet evolving business and technical requirements as we reshape our infrastructure as a highly optimized, secure, scalable, performant, reliable, and resilient architecture. This will require you to perform a range of activities as you design, implement, maintain, and continuously automate a large cloud-based computing environment. In addition, you will provide technical guidance to team members and, when called upon, serve as a technical liaison between internal departments. The ideal candidate is passionate about new technologies and keeps current with trends in the cloud platform and infrastructure space, while always searching for ways to improve our architecture as technology evolves.

Responsibilities would include:

• Engage with Pre-Sales, Sales, and Cloud support teams to understand key customer requirements.
• Provide overall engineering support for the hosting environment, including direct support for hosting customer escalations and as a member of the hosting on-call support team.
• Work with the Compliance team for audit evidence, CIS benchmarks, and other compliance requirements for regulated hosting environments.
• Work with Azure APIs for automation/integration of standard, supported services.
• Assess complex technical and business requirements and take ownership of projects with minimal guidance.
• Exercise your ability to adapt and react to complex issues in a timely manner as business needs and objectives evolve.
• Reduce technical debt by creating automation for day-to-day operations.

What we're looking for:

• You're curious, passionate, authentic, and accountable.
• You have a bachelor's degree in computer science or a related quantitative field, or equivalent work experience.
• 5+ years of experience in designing enterprise solutions/services.
• 2+ years of experience with an industry-leading public cloud provider or equivalent certification.
• 2+ years of experience in systems support and consulting.
• 2+ years of experience in Linux.
• 1+ year of experience in deploying and managing Kubernetes.
• In-depth experience in all major aspects of information technology (servers/compute, network, storage).
• Experience in deploying and managing containerized services.
• Development experience in a major scripting or compiled programming language.
• Experience using source control solutions like GitHub or GitLab.

The nice to haves:

• Azure Solutions Architect Expert or other Azure-related certifications.
• Experience with large-scale, multi-platform enterprise systems.
• Familiarity with automation through interaction with remote APIs (REST).
• Experience with Red Hat Enterprise Linux and/or Windows Server technologies.
• Experience with LDAP, ADFS, SAML, or other identity and access management solutions.
• Experience with on-prem hypervisor technologies.
• Experience with WAN technologies and how they interact with public cloud solutions.
• Ability to maintain focus in a fast-paced environment.