Client Success Executive

Client Success Executive

Vadodara, Gujarat (Local Only)

Shift: 5:00 PM 3:00 AM (Mon-Fri)

Work Mode: Onsite

Driven and confident freshers who have:

- Excellent communication skills

- A confident and engaging personality

- A proactive, go-getter attitude

- The willingness to learn, grow, and take on new challenges

Role Overview:

We are looking for an organized and proactive Client Success Executive to manage client communication, administrative coordination, scheduling, documentation, and day-to-day operational support.

Responsibilities:

• Manage emails, calendars, meetings, and appointment scheduling.
• Handle client inquiries through calls, emails, and chat.
• Maintain accurate records, spreadsheets, databases, and documents.
• Coordinate meetings and prepare reports or presentations.
• Conduct online research and complete data-entry tasks.
• Follow up with clients and internal teams for timely updates.
• Provide administrative and operational support across projects.

Requirements:

• Relevant experience in client success, customer service, administration, or virtual assistance.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, Google Workspace, and online tools.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work independently and meet deadlines.

Preferred Skills:

• Experience working with CRM software.
• Basic understanding of social media platforms.
• Strong problem-solving and client-handling abilities.