MUMBAI · FULLTIME
Client Servicing Executive
Vertex Events
Mumbai · onsite · Posted 11d ago
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Section · 01
About this role
Company Description Vertex Events is an event solutions company driven by the belief that every client vision can be transformed into an impactful experience through innovation. The team focuses on designing and executing stalls that align closely with client objectives and brand identity. By combining creative concepts with meticulous planning, Vertex Events delivers end-to-end event services that are both practical and memorable. The company values collaboration, client satisfaction, and continuous improvement in event management practices.
Job Description:
Salary Range: 15,000 - 20,000
Job Summary:
We are seeking a dynamic and client-focused Client Servicing Executive to join our team at Vertex Events LLP, a leading event management company. The ideal candidate will be responsible for managing client relationships, ensuring the smooth execution of events, and delivering exceptional service. This role requires a blend of strong communication skills, effective problem-solving abilities,
and the capacity to work collaboratively within a team.
Key Responsibilities:
Client Relationship Management: Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.
Event Coordination: Collaborate with internal teams to plan and execute events, ensuring all client requirements are incorporated and delivered with high standards.
Problem Solving: Quickly address any issues or challenges that arise during the planning or execution phases, ensuring minimal disruption to the client's experience.
Team Collaboration: Work closely with the event management, production, and creative teams to ensure seamless delivery of services.
Feedback and Reporting: Collect client feedback post-event, providing detailed reports and insights to improve future events and client satisfaction.
Client Communication: Maintain regular communication with clients, keeping them informed about event progress and any necessary adjustments.
Qualifications:
Education: Bachelor's degree in Business, Marketing, Communications, or a related field.
Experience: 1+ years of experience in client servicing, customer relations, or event management.
Skills:
Communication: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
Problem-Solving: Strong analytical skills to identify issues and develop effective solutions promptly.
Teamwork: Ability to work effectively in a team environment, collaborating with diverse groups to achieve common goals.
Organization: Strong organizational skills with the ability to manage multiple clients and events simultaneously.
Job Type: Full-time
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Experience:
Total Work: 1 year (Preferred)
Work Location: In person
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Section · 02