Client Advisor

Sales Executive

Bangalore (across Experience Centers) | Premium Retail

Full-Time | Mon–Sat | 2–6 Years Experience (Premium/Luxury Retail)

About the Role

Trove is a fast-growing premium surfaces brand with Experience Centers across India, working with homeowners, architects, interior designers, and developers. The Client Advisor is a trusted advisor, not a transactional salesperson — owning the full client journey through relationship-led, consultative engagement.

Key Responsibilities

• Own the complete client journey — from first conversation to post-purchase follow-through
• Build and nurture a personal client book of homeowners, architects, designers, and developers
• Conduct consultative conversations to understand project needs and guide clients to the right solution
• Achieve and exceed revenue targets through proactive pipeline management
• Prepare accurate quotations/proposals and follow up on leads with structure and accountability
• Develop deep product knowledge across Trove's range — materials, applications, finishes
• Maintain Experience Centre presentation standards and represent brand values in every interaction
• Coordinate with logistics, operations, and product teams for smooth order execution
• Maintain accurate CRM records of interactions, leads, quotations, and order status

What You Bring

• 2–8 years in client-facing sales/advisory roles in premium or luxury retail (surfaces, home décor, furniture, or allied industries preferred)
• Proven track record in consultative, relationship-led selling
• Network of architects/interior designers is a strong advantage; prior experience in surfaces, tiles, sanitaryware, or interiors brands preferred
• Fluent in English and Kannada or Hindi
• Polished presence, high emotional intelligence, self-driven with strong pipeline discipline
• Comfortable with CRM tools and basic Excel/Google Sheets
• Any graduate; specialization in Interior Design, Architecture, or Business is a plus

Why Trove

A design-led, fast-growing brand with a relationship-first sales culture, real growth paths into team lead/center management roles, and direct exposure to the city's top architects and designers.

How to Apply

Send your resume with a short note (max 5 lines) on the most significant client relationship you've built and what made it work.

[HIDDEN TEXT] | Subject: Application – Senior Client Advisor | [Your Name]

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