City Manager - Operations

Job Overview

Yuma is seeking a dynamic and results-driven City Manager for Chennai, responsible for driving growth, profitability, and operational excellence across the region.The ideal candidate will have a strong entrepreneurial mindset, exceptional

leadership skills, and a proven track record of scaling businesses across multiple cities and markets.

Key Responsibilities

Business Strategy & Growth:

• Develop and execute strategies to expand Yuma's footprint across Chennai.
• Identify and capitalize on new business opportunities, partnerships, and revenue streams within the region.
• Drive city and regional business performance with a focus on key metrics such as revenue, profitability, and customer satisfaction.

P&L Management:

• Own the P&L for Chennai operations and ensure financial targets are met across multiple city units.
• Optimize costs while maintaining high operational efficiency and top-quality service.
• Monitor regional financial data, tracking market-level KPIs, and make data-driven strategic decisions.

Operations Management:

• Oversee end-to-end operations across logistics, supply chains, and customer experience for Chennai.
• Establish scalable processes and implement best practices for efficiency and consistency across cities.
• Manage and strengthen relationships with key partners, vendors, and regulatory bodies in the region.

Team Leadership:

• Build, mentor, and lead multi-city, cross-functional teams across business development, operations, and support.
• Foster a culture of accountability, innovation, and continuous improvement.
• Set regional goals and align them with the overarching organizational vision.

Market Analysis s Expansion:

• Conduct thorough regional market research to understand customer preferences, competitor moves, and industry shifts.
• Develop strategies for geographic and product/service expansion across emerging Chennai markets.
• Collaborate closely with the central team to align city-level execution with overall strategic priorities.

Stakeholder Management:

• Work with internal functions (marketing, product, finance, supply chain, etc.) to ensure smooth business operations.
• Represent Yuma with government agencies, industry forums, and ecosystem partners across Chennai.
• Build and nurture strategic local and regional partnerships.

Key Requirements

• Experience: 4+ years in business operations, city/regional leadership, or PCL ownership roles; prior exposure to mobility, energy, logistics, or gig-economy sectors strongly preferred.
• Education: Bachelor's degree in Business, Operations, Engineering, or related field; MBA is a plus.

Skills:

• Strong strategic and execution capabilities.
• Exceptional leadership and multi-team management skills.
• Entrepreneurial mindset with a bias for speed, action, and growth.
• Proficiency in financial planning and data-driven decision-making.
• Ability to operate in fast-paced, dynamic, multi-city environments.

Preferred Attributes

• Prior experience scaling operations from 1 to 10.
• Deep understanding of Chennai market dynamics, business climate, and consumer behaviour.
• Fluency in regional languages is a plus

What We Offer

• An opportunity to lead a high-growth region with ownership of strategy and execution.
• Competitive salary with performance-based incentives.
• Strong leadership backing and career growth opportunities in a scaling organization.