Chief Technical Officer

You will lead the engineering team, engage with governments, speak to the UN and the World Bank, build tech partnerships with hyperscalers, and still care about a broken API in a tier-3 city. This is not a high-glamour role. Your users don't know your name. Your wins are quite outrageous; they seem far from real. A garbage complaint in the street gets resolved without chasing it. A small shopkeeper gets a trade license renewed in one click while dishing out his world-famous chaats. A scholarship from a college reaches a deserving 16-year-old girl in a small tribal village and gives her much-deserved ambition and flight. A child in a malaria-stricken region gets a shot at life because, well, the shot arrived on time.

Responsibilities:

• You will own the technology strategy, the architecture, the engineering organization, and increasingly, how AI and data make their platforms not just digital but intelligent.
• Intelligence where it actually matters, when public systems see earlier, decide better, respond faster, and remember that citizens should not have to fight the state for basic services. Anticipatory rather than reactive.

Requirements:

• You should have 15+ years behind you, have built things at scale, have real opinions about open-source, and have a genuinely thoughtful, not performative view on AI.
• You must also know that the government is slow, bureaucracies are frustrating, but the government is also an ally, because when it really clicks, it scales and touches an entire population. Some of your best work will take years to show up.
• Patience is a technical skill here, and so is humility.