Chat Support Associate
SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted today
About a minute. You'll make an account on the way through.
About this role
InHELLO JOB SEEKERS!!!!GREETINGS FROM SHINING START ITPL!!!!
HIRING FOR CUSTOMER SUPPORT :
Job Summary :
We are hiring Customer Support Executives for our BPO operations in Noida and Lucknow. This opportunity is suitable for freshers and experience who are interested in building a career in customer service and customer support.The selected candidates will assist customers with their queries, provide accurate information, and help resolve customer concerns in a professional and timely manner.
Key Responsibilities
- Handle customer queries and provide appropriate assistance.
- Communicate with customers professionally and understand their concerns.
- Provide accurate information and support as per company processes.
- Assist with query resolution and follow up on pending issues, wherever required.
- Maintain accurate customer interaction records, where applicable.
- Follow established service quality standards and operating procedures.
Required Skills
- Good communication and interpersonal skills.
- Customer-oriented attitude and willingness to help.
- Basic problem-solving and listening skills.
- Ability to understand customer queries and respond appropriately.
- Willingness to learn and work in a team-oriented environment.
Hiring For Noida : Blended Process
UG/Grad Can Apply
Fresher/Experience Can Apply
Good English Required
5 Days working
Day Shift will be there
Incentives will be provided
Salary - 15k ctc to 41k ctc
Interview Mode - Walkin
Interview Rounds - 3
Quartely bonus - 2700
Hiring For Gurgaon : Blended Process
UG/Grad Can Apply
Fresher/Experience Can Apply
Good English Required
5 Days working
Day Shift will be there
Incentives will be provided
One way cab in odd hours
Salary - Upto 30k ctc
Interview Mode - Walkin
Interview Rounds - 3
Hiring For Lucknow : Blended Process
UG/Grad Can Apply
Fresher/Experience Can Apply
Good English Required
5 Days working
Day Shift will be there
Incentives will be provided
Salary - Upto 25k in hand
Interview Mode - Walkin
Interview Rounds - 3
Interested candidates can apply through this post or can connect on
below mentioned number : HR VANSHIKA - [phone removed]
#bpo #domestic #international #customersupport #customercare #inbound #outbound #Communicationskills #nonvoice #voice #chat #blended #rotationalshift #dayshift #ICSE #UkProcess #USProcess #internationalbpo #semivoice
Sourced from naukri
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹1L – ₹4.5L PA
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