Category Associate

This job is provided by apna.co Job Title: Support Associate

Company: Blackbuck Ltd.

Website: www.blackbuck.com

Location: Marathahalli, Bangalore

Candidate should have their own laptop

Job Summary

We are hiring a Support Associate to ensure smooth communication with Transporters & fleet owners. The role requires fluency in Hindi and local regional languages to improve customer understanding, faster issue resolution, and overall service quality.

Key Responsibilities

• Communicate with transporters & fleet owners in Hindi/regional languages
• Resolve transporters issues efficiently
• Handle escalations in the transporters s preferred language
• Coordinate with internal teams for quick resolution
  
  

Requirements

• Fluency in Hindi (regional language preferred)
• Good communication skills
  
  

Why Join BlackBuck

• Opportunity to work with a fast-growing logistics and fintech platform.
• Direct impact on customer satisfaction and service excellence.
• Supportive team environment with learning and growth opportunities.