Campaign Operations Manager

Job Summary


About the role


Responsibilities

Campaign Operations Execution

• Support the end-to-end operational execution of regional marketing campaigns and initiatives, ensuring alignment with business priorities, timelines and established processes.
• Coordinate campaign planning, setup, tracking and reporting across marketing platforms, maintaining accurate and reliable campaign data.
• Collaborate with internal stakeholders, marketing operations teams and external agencies to ensure effective campaign delivery and operational excellence.
• Support purchase requisition processes, including vendor onboarding, cost-centre allocation, approvals and coordination with procurement, legal and finance.
• Maintain campaign documentation, operational trackers and shared resources to ensure visibility, consistency and compliance.
• Identify opportunities to simplify workflows, automate repetitive tasks and improve campaign execution efficiency.

Budget, Procurement Agency Management

• Support regional marketing budget management, including spend tracking, purchase requisitions, financial reconciliation, forecasting and reporting.
• Maintain accurate and up-to-date budget trackers and financial records to support informed decision-making and quarterly planning.
• Coordinate with finance, procurement and regional marketing stakeholders to ensure timely processing of purchase requisitions and adherence to financial governance requirements.
• Work closely with external agencies and vendors to coordinate operational deliverables, track progress and ensure adherence to agreed timelines and processes.
• Support supplier onboarding, invoice coordination, documentation and ongoing agency operations.
• Contribute to the standardisation and continuous improvement of budget management and procurement processes across markets.

Internal Communications Stakeholder Engagement

• Support the planning and execution of regional and global internal communications initiatives that strengthen alignment, engagement and collaboration across the marketing organisation.
• Coordinate internal events, including leadership town halls, team meetings, employee engagement sessions and regional planning forums.
• Develop, edit and coordinate content for internal newsletters, presentations, announcements and other communication channels.
• Collaborate with senior stakeholders and cross-functional teams to ensure communications are clear, accurate, visually engaging and delivered on time.
• Maintain internal communication platforms and shared repositories, ensuring information is accessible, organised and current.
• Support the preparation of leadership presentations, operational updates and business communications as required.

Regional Programs, Events Operational Excellence

• Support the planning, coordination and execution of regional marketing programs, executive engagements and flagship events, working alongside internal teams and external agency partners.
• Coordinate event logistics, project timelines, stakeholders, vendors and supporting materials to ensure seamless delivery.
• Research relevant industry conferences, business forums, awards and thought leadership opportunities to strengthen the organisation s market presence and executive visibility.
• Contribute to regional and global marketing operations initiatives focused on process standardisation, efficiency and operational excellence.
• Explore opportunities to leverage digital tools, automation and generative AI to streamline workflows, improve reporting accuracy and increase team productivity.
• Assist with tracking operational performance, identifying gaps and recommending practical improvements to processes and ways of working.

Qualifications Experience

Education

• Bachelor s degree, preferably in Business, Marketing, Finance, Communications or a related discipline.

Experience

• 1-2 years of relevant experience preferred, ideally in marketing, campaign operations, business operations, marketing communications, project coordination or a related function.
• Exposure to a business-to-business (B2B) marketing environment, technology organisation or multinational company would be advantageous.
• Previous experience coordinating with external agencies, vendors or cross-functional stakeholders would be beneficial.

Knowledge, Skills Abilities

Marketing Business Acumen

• Foundational understanding of marketing concepts, including content marketing, digital campaigns, social media, email marketing and B2B marketing strategies.
• Interest in understanding how marketing operations contribute to business outcomes, campaign performance and overall marketing effectiveness.
• Familiarity with marketing technology platforms and campaign management processes would be advantageous.

Analytical Operational Skills

• Strong numerical aptitude, analytical thinking and exceptional attention to detail.
• Good organisational, project coordination and execution skills, with the ability to manage multiple priorities and deadlines.
• Ability to work with budgets, spreadsheets, operational data and reporting tools with a high degree of accuracy.
• Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint; familiarity with collaboration and workflow management platforms is an advantage.
• Good creative problem-solving skills and a continuous improvement mindset, with the ability to identify inefficiencies and propose practical solutions.

Communication Collaboration

• Strong written, verbal and visual communication skills, with the ability to tailor messages to different audiences.
• Confidence in collaborating with stakeholders across functions, seniority levels, cultures and geographies, including senior leaders and external agency partners.

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