Campaign Manager - Debt Recovery

Job Responsibilities:

- Develop and execute communication strategies for debt recovery campaigns.

- Optimize costs effectively while maintaining high-quality communication.

- Ensure excellent and regionally sensitive communication to address the diverse linguistic customers.

- Streamline SMS, What's App, and IVR communication channels and tailor them according to product & process requirements.

- Use a street-smart approach to engage and connect with customers effectively.

- Collaborate with cross-functional teams, including operations and compliance, to ensure campaign success.

Qualifications:

- MBA degree is a plus.

- Willing to consider candidates from Tier 1 and Tier 2 colleges.

- Proven experience in campaign management, preferably in the financial or debt recovery industry.

- Excellent communication and writing skills.

- In-depth knowledge of regional sentiments and languages across India.

- Strong analytical and problem-solving skills.

- Ability to work independently and within a team.

- Results-driven and detail-oriented.

Benefits:

- Competitive salary and performance-based incentives.

- Growth opportunities within a rapidly expanding company.

- Supportive and collaborative work environment.