cafe managers with experience

Company Description Grub Foods is dedicated to redefining how fresh food is prepared, delivered, and enjoyed across diverse dining environments. From cloud kitchens to corporate cafeterias, the organization operates a seamless ecosystem that ensures fresh, warm, and flavorful meals. With robust delivery infrastructure and end-to-end culinary solutions, Grub Foods combines technology, taste, and strong operational processes. Team members collaborate to create memorable meal experiences and contribute to a growing, innovation-driven food services company.
Role Description The Cafe Manager with experience role at Grub Foods is a full-time, on-site position based in Bengaluru. This role oversees daily cafe operations, including staff scheduling, supervision, and performance management to ensure smooth and efficient service. The Cafe Manager is responsible for maintaining high standards of food quality, hygiene, and safety, managing inventory and ordering supplies, and monitoring costs and sales. The position also involves handling guest interactions, resolving issues, driving customer satisfaction, and implementing promotional activities to increase footfall and revenue. The Cafe Manager collaborates with central operations and culinary teams to align cafe offerings with brand standards and operational goals.
Qualifications

• Strong Customer Service skills to ensure a welcoming atmosphere and high guest satisfaction.
• Effective Communication skills for coordinating with team members, leadership, and vendors.
• Experience in Food & Beverage and Food Service operations, including menu execution and quality control.
• Sales skills to drive revenue, manage promotions, and meet performance targets.
• Proven experience managing a cafe, restaurant, or similar food service outlet.
• Knowledge of food safety, hygiene regulations, and basic inventory management.
• Ability to lead and motivate teams, handle shift planning, and manage performance.
• Comfort with basic technology tools for POS systems, reports, and communication.
• Relevant diploma or degree in hospitality, food service management, or a related field preferred.