DELHI · FULLTIME
Cafe Manager
Chai Kaapi
Delhi · onsite · Posted 6d ago
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Not disclosedFresherfulltimeDelhi
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Section · 01
About this role
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Qualifications
Qualifications
- Strong customer service skills with a focus on creating positive guest experiences and handling feedback professionally.
- Effective communication abilities for coordinating with team members, vendors, and guests, including clear verbal and written communication.
- Experience in food & beverage operations and food service, including product knowledge, hygiene standards, and basic kitchen processes.
- Sales skills to drive revenue, support upselling, manage promotions, and understand basic sales reporting.
- Prior experience in café, restaurant, or QSR management or supervision is preferred.
- Ability to lead and motivate a team, manage schedules, and train staff in service standards.
- Strong organizational and time-management skills, with attention to cleanliness, safety, and operational detail.
- Basic understanding of inventory control, cash handling, and daily reporting; familiarity with POS systems is an advantage.
- Diploma or degree in hospitality, hotel management, business, or a related field is beneficial, though relevant experience will also be considered.
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Section · 02
Skills
basic kitchen processesbasic sales reportingUpsellingPOS Systemsinventory controlSales SkillsFood Servicehygiene standardsFood & Beverage OperationsDaily ReportingCash HandlingProduct Knowledge