Business Development Manager

Key Responsibilities

Lead Generation & Market Research

• Research and identify potential customers across Telecom, Networking, Wireless, Wi-Fi, Datacom, Semiconductor, Embedded Systems, and Product Engineering domains.
• Generate qualified leads through market research, industry databases, professional networks, referrals, events, conferences, and digital channels.
• Build and maintain a strong pipeline of target accounts across North America and global markets.
• Identify key decision-makers, influencers, and stakeholders within prospective customer organizations.
• Track market trends, customer initiatives, technology investments, and competitor activities.

Opportunity Qualification

• Engage with prospective customers to understand business challenges, project requirements, budgets, timelines, and decision-making processes.
• Qualify leads and opportunities based on strategic fit with ThinkPalm's service offerings and capabilities.
• Conduct account profiling and opportunity analysis to identify potential revenue opportunities.
• Coordinate follow-ups and nurture prospects through the sales funnel.

Presales Support

• Collaborate with sales, engineering, delivery, and solution teams to understand customer requirements.
• Prepare customer presentations, capability decks, solution overviews, case studies, and technical proposals.
• Support discovery meetings, capability discussions, and customer presentations.
• Assist in defining software development, product engineering, testing, validation, and managed service solutions.
• Present ThinkPalm's telecom expertise, product engineering capabilities, wireless testing competencies, and Datacom & Wi-Fi Lab services to prospective customers.

Proposal & Bid Support

• Contribute to RFIs, RFPs, proposals, Statements of Work (SoWs), solution responses, and effort estimations.
• Work closely with engineering and delivery teams to develop competitive and customer-focused solutions.
• Ensure proposal submissions align with customer expectations and business objectives.

CRM & Reporting

• Maintain accurate and up-to-date customer, lead, account, and opportunity information in CRM systems.
• Track prospect interactions, follow-up activities, qualification status, and sales progress.
• Generate regular reports on pipeline health, lead conversion, and opportunity status.
• Support forecasting and quarterly business planning activities.

Cross-Functional Collaboration

• Coordinate closely with US sales teams and internal stakeholders to ensure consistent customer engagement.
• Facilitate communication between customers, sales teams, engineering groups, and delivery organizations.
• Contribute insights that support market expansion and strategic business development initiatives.

Required Skills & Qualifications

• 3-8 years of experience in Presales, Lead Generation, Business Development, Inside Sales, Technical Sales Support, or related B2B technology roles.
• Strong understanding of Telecom, Networking, Wi-Fi, Datacom, Wireless Technologies, Software Services, or Product Engineering ecosystems.
• Experience identifying and qualifying opportunities within enterprise and technology-focused organizations.
• Excellent market research, account mapping, and prospecting capabilities.
• Strong written and verbal communication skills with the ability to engage senior business and technical stakeholders.
• Ability to interpret customer requirements and communicate them effectively to technical and delivery teams.
• Proven experience preparing presentations, proposals, capability documents, and customer-facing materials.
• Strong organizational skills with a disciplined approach to pipeline management and follow-up.

Preferred Skills

• Experience supporting US, European, or international sales teams.
• Exposure to Telecom protocols, Broadband, Wi-Fi technologies, Network Software, SDN/NFV, Cloud Networking, or Product Engineering services.
• Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or similar tools.
• Familiarity with lead research platforms such as LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, Cognism, or related tools.
• Ability to understand technical solution offerings and articulate business value propositions.

Educational Qualification

• Bachelor's Degree in Engineering, Technology, Business Administration, Marketing, or a related discipline.
• MBA or equivalent business qualification will be an added advantage.

What We Offer

• Opportunity to contribute directly to ThinkPalm's growth across the US and global markets.
• Exposure to leading Telecom, Networking, Wireless, and Product Engineering customers.
• Collaborative environment working alongside experienced sales, presales, engineering, and delivery teams.
• Opportunity to work on cutting-edge technologies in Telecom, Wi-Fi, Networking, Embedded Systems, and Software Product Engineering.
• Entrepreneurial work culture with significant learning and growth opportunities.
• Attractive compensation and career advancement prospects.