BUSINESS DEVELOPMENT MANAGER (IT SERVICES)

Job Summary


Responsibilities

Business Development Lead Generation

• Conduct high-volume outbound cold calls to generate qualified sales opportunities.
• Develop and execute multi-channel prospecting campaigns targeting new business opportunities.
• Identify and research potential clients across various industries, including education providers, registered training organisations (RTOs), education consultants, small businesses, and non-profit organisations.
• Build a consistent pipeline of qualified prospects through proactive outreach.
• Generate new business opportunities through strategic networking and relationship building.

LinkedIn Prospecting Social Selling

• Execute LinkedIn outreach campaigns to engage business owners and key decision-makers.
• Utilise LinkedIn to identify prospects, initiate conversations, and nurture relationships.
• Manage ongoing LinkedIn engagement activities to support lead generation objectives.
• Leverage LinkedIn Sales Navigator (preferred) for advanced prospect research and targeting.

Client Engagement

• Schedule qualified appointments and meetings for prospective clients.
• Conduct professional discovery calls and Zoom meetings with prospects based on the business owners calendar.
• Understand client requirements and identify potential solutions that align with their business needs.
• Build trust and establish long-term relationships with prospective clients.

Sales Pipeline Management

• Maintain accurate CRM records for all prospect interactions and sales activities.
• Track outreach performance, appointment conversion rates, and pipeline progress.
• Ensure all prospect information is kept current and organised.
• Provide regular activity reports and sales updates.

Market Research

• Research target industries and identify new market opportunities.
• Monitor industry trends and competitor activities.
• Develop target account lists based on ideal customer profiles.
• Identify decision-makers and key stakeholders within target organisations.

Collaboration Strategy

• Work closely with leadership to develop outbound sales strategies.
• Contribute ideas to improve prospecting effectiveness and conversion rates.
• Participate in sales planning sessions and pipeline reviews.
• Continuously refine outreach messaging and engagement strategies.

Key Performance Indicators (KPIs)

• Number of outbound calls completed
• LinkedIn outreach activity
• Qualified leads generated
• Discovery meetings booked and completed
• Sales pipeline growth
• CRM accuracy and activity updates
• Appointment conversion rates
• Overall contribution to business development objectives

Must Have Skills

• Minimum 5 years of experience in Business Development, B2B Sales, Account Management, or a similar client-facing role.
• Demonstrated success in outbound cold calling and lead generation.
• Proven experience managing LinkedIn outreach campaigns.
• Experience booking qualified appointments with business owners and senior decision-makers.
• Strong prospect research and qualification skills.
• Excellent verbal and written English communication skills.
• High level of confidence presenting solutions during client conversations and Zoom meetings.
• Strong objection-handling and negotiation abilities.
• Ability to work independently with minimal supervision.
• Highly organised with exceptional time management skills.
• Self-motivated, proactive, and target-driven.

Technical Skills

• LinkedIn
• LinkedIn Sales Navigator (preferred)
• CRM platforms
• Zoom
• Microsoft Office Suite
• Google Workspace
• Email outreach platforms
• Sales prospecting tools

Personal Attributes

• A confident communicator with a professional telephone manner.
• Comfortable speaking with business owners, executives, and decision-makers.
• Naturally proactive and resourceful.
• Resilient when handling objections and rejection.
• Relationship-focused with strong interpersonal skills.
• Results-oriented and driven by achieving sales targets.
• Organised, detail-oriented, and capable of managing multiple prospects simultaneously.
• Adaptable, coachable, and eager to contribute to business growth.

Preferred Skills

• Experience selling into the Australian market.
• Experience working with international clients.
• Previous experience within IT services, technology, education, or related B2B industries.
• Experience targeting Registered Training Organisations (RTOs), education consultants, non-profit organisations, or small businesses.
• Experience managing LinkedIn Sales Navigator campaigns.
• Familiarity with Facebook business networking and social selling strategies.

Benefits

• Flexible remote working arrangements.
• Opportunity to work directly with business leadership.
• Autonomy to manage your own pipeline and outreach activities.
• Exposure to diverse industries and decision-makers.
• Opportunity for long-term career growth as the business expands.
• Collaborative and supportive working environment.
• Chance to play a key role in driving business growth and client acquisition.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.