Business Analyst - HR Core

JOB PURPOSE AND IMPACT:

The Business Analyst-HR Core CargillNow will lead efforts through influence that will enable change in an organizational context through the creation of the definition of the business needs and the creation of solution recommendations that deliver value to stakeholders.

In this role, you will use advanced knowledge of the tasks and techniques that are used to perform complex business analysis such as solution evaluation, strategy analysis, elicitation and collaboration, requirement life cycle management, requirements analysis and design definitions and business analysis planning and monitoring to advance the profitability or efficiency of the business.

You will partner effectively with all levels of the organization, guide others, drive results, proactively identify and resolve problems and make challenging decisions to improve business performance.

KEY ACCOUNTABILITIES:

- Facilitate requirements gathering sessions with business stakeholders, document requirements and create initiatives that support the business requirements and needs. Write stories to support design and build of solutions.

- Identify and effectively articulate the need for change in how the organization works and facilitate change applying change management methodologies.

- Identify and define the solutions to complex business problems that will maximize the value delivered to stakeholders.

- Guide the business through unknown or unmapped territory to advance to the desired destination as the liaison to cross functional, regional and global solutions delivery teams.

- Use a thorough comprehension of complex internal or external business issues to analyze the organization or business domain and document business, data, processes or systems and provide an assessment of the business model and the integration with technology.

- Create test scripts using a traceability matrix tied back to requirements and assist in management of user acceptance testing cycles.

- Collaborate across all levels of the organization to collect information about an organization's operations to improve systems and processes, research business processes, analyze the potential impact and create and effectively communicate recommendations for the leadership team.

- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.

- 3+ years experience in ServiceNow HRSD

- Experience in Human Resources with core processes

- Other duties as assigned

MINIMUM QUALIFICATIONS:

- Bachelor's degree in a related field or equivalent experience

- Minimum of four years of related work experience

- Other minimum qualifications may apply

PRIOR BENEFICIAL EXPERIENCES:

- Working in a product model

- Launching new functionality in ServiceNow HRSD such as journeys

KEY BEHAVIORS:

- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

- Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

- Makes good and timely decisions that keep the organization moving forward.

SKILLS AND EXPERIENCES TO BE GAINED:

- Lead work to identify and effectively articulate the need for change in the organizations work and lead the enablement of change based on standard change management methods.

- Use domain expertise of internal or external business issues to analyze an organization or business domain and document business, data, processes or systems and provide an assessment of the business model and its integration with technology.

- Deliver effective presentations and solution walk throughs to audiences of all sizes and across all levels of the organization.

Additional Role Context:

- Dimension: Business Analyst

- Primary Purpose: Documents business needs, value and impact, gather requirements, supports solution recommendations, and delivers value that improves experience and efficiency.

- Operational Ownership: Guides cross functional teams through requirements life cycle, story writing, traceability, and UAT.

- Outcomes: Clear requirements, tested solutions, improved processes and stakeholder value realization.

- Responsibilities:

1. Stakeholder engagement at intake and discovery to understand requirements and business value case

2. Support and are the stewards of how product uses ADO

3. Research facts and figures to support telling the success story for completed work and tracking of impacts and metrics

4. Build, document and monitor controls

5. Write user stories and acceptance criteria and add them to ADO

6. Working with DT&D to ensure ADO setup meets needs and requirements are traceable from submission to delivery

7. Writing specifications for how the product should work

8. Managing UAT, including writing test scripts and creating test plans

9. Be a steward of the team's alignment to the product model

10. Support Process Managers with process mapping and documentation

11. Partner with DT&D to understand solutions and help ensure the "best" option is selected