Business Analyst - FRM / Falcon

Drive fraud risk management enhancements for retail/cross-border payments via the Falcon platform, reducing losses and ensuring RBI/NPCI compliance. The EFRM BA owns end-to-end analysis for fraud prevention systems, focusing on real-time transaction monitoring, rule configuration, false positive reduction, and integration with payment channels. This role supports NPCI schemes, SWIFT, core banking, etc., while handling regulatory audits and incident response.

Responsibilities:

• Own requirements for Falcon rule/scenario development, tuning, and integration with UPI/IMPS/SWIFT channels.
• Perform fraud analytics, false positive analysis, and impact assessments for new payment features or regulatory changes.
• Support testing, go-live, and post-implementation BAU for fraud platform stability.
• Analyze and tune Falcon (or similar) rulesets, design scenarios for fraud types (e. g., account takeover, synthetic identities), perform backtesting, and optimize thresholds to balance detection rates and false positives.
• Elicit and document business requirements for fraud detection, including transaction scoring, velocity checks, device fingerprinting, and behavioral analytics tailored to UPI/IMPS/SWIFT flows.
• Conduct gap analysis on fraud platform capabilities vs. emerging risks (e. g., AI-driven attacks, cross-border fraud), producing BRDs/FRDs, process flows, and data mappings for vendor enhancements or custom integrations.
• Collaborate with operations, compliance, payments SMEs, and IT to validate fraud workflows, support UAT, and integrate with payment hubs, sanctions screening, and case management tools.
• Monitor fraud KPIs (detection rates, false positives, ROI), prepare dashboards/reports for senior management/auditors, and contribute to RCSA (Risk Control Self-Assessment) for payments fraud risks.
• Support incident management: Root-cause fraud breaches, recommend rule updates, and communicate impacts to stakeholders during investigations or regulatory reviews.

Requirements:

• Experience: 5-10 Years.
• Hands-on Falcon (FICO Falcon) experience in rule authoring, scenario deployment, and performance tuning.
• Deep knowledge of Indian payments (UPI/IMPS/NPCI), fraud typologies, and compliance (RBI guidelines, DPDP Act); exposure to SWIFT fraud or cross-border risks preferred.
• Proficiency in data analysis and fraud tools; ability to translate fraud patterns into actionable rules and metrics.
• Strong stakeholder skills for workshops with operations, risk, and vendors; experience presenting to auditors/senior management on fraud trends and controls.
• Bachelor of Technology (B. Tech) / Bachelor of Science (B. Sc) / Master of Science (M. Sc) / Master of Technology (M. Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA).