FULLTIME
Branch Operations Executive
Tata AIG Life Insurance
Not specified · onsite · Posted 10d ago
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Section · 01
About this role
Role description
A.Position Overview
Position Title | Executive/Senior Executive |
Department | Zone Operations |
Level/ Band | Executive/Sr. Executives |
B.Role Summary (Please specify the few lines one the overall role expectation and delivery)
Daily MIS supporting to the Branch for driving:
oIssuance
oS2S
oOpportunity analysis
oCoordination with AOH-TOH on a regular basis for various MIS and other requirement if any required .
oCoordination with other HO stakeholders for various MIS/Reports etc.
oCollating of issuance related feedbacks on a regular basis from the stakeholders.
oPreparing monthly dashboards/
oPreparing presentation as and when required for review purpose
C.Organizational Relationships
Reports to | Senior Manager |
Supervises | Nil |
D.Job Dimensions
Geographic Area Covered | Pan India |
Stakeholders Internal | All Ops, HR,IT etc |
External | Vendors |
E.Key Result Areas ( In Bullet points )
oS2S Drive : Support the Branch team with daily S2S updates oSupport the Branch with Opportunity analysis from walk in/Outcall oIssuance Drive : Track daily BOD pending details and share the same with all stakeholders oCollate the feedback of resolve commitments oShare the EOD updates on NB Pending cases oBranch Mapping & Head count: share the mapping details with allied dept on a monthly basis or as and when there is a change oOutcall data upload in Ubona every month post coordinating with HO S2S team. oPrepare monthly /YTD dashboards oSurrender Retention: Provide assistance to Branches in coordination with HO BCT team if any requirement oAny other MISC MIS requirement as required by Sr.Management |
F.Competencies (Please add relevant competencies . Competencies to be filled as per the Competency dictionary only)
.Process Orientation 2
.Customer & Consumer Engagement And Experience in a Hybrid World 2
.Effective Communication 3
.People Management 2
.Attention To Details & Solution Orientation 1
.Change Management 1
o
G Skills Required
Technical | ||
Behavioral . | Essential | Desired |
Interpersonal skills | . | |
Communication skills | . | |
Creative thinking skills | . | |
Supervising/Leadership skills | . | |
Teamwork Skills | . | |
Influencing skills | . | |
Relationship Building skills | . | |
Decision making skills | . |
H Incumbent Characteristics
Essential | Desired | |
Qualification | Graduation | |
Experience | 2-3 Years in the area of MIS management |
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Section · 02
Skills
Section · Company
About Tata AIA Life Insurance
Tata AIG Life Insurance
Insurance
15.5k+
employees
2001
25 years old
Mumbai, Maharashtra
India
₹6.2L PA avg
Avg at Tata AIA Life Insurance
About
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Employee ratings
10 reviews
Culture
2.4
Career growth
2.0
Work-life
2.5
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