Branch Business Manager Home Loans

Company Description Cholamandalam Investment and Finance Company Limited (Chola), part of the Murugappa Group and founded in 1978, has grown from an equipment financing company into a leading diversified financial services provider. It offers a broad range of products, including vehicle finance, home loans, SME loans, home equity loans, loan against property, and consumer durable loans. With over 1,500 branches across India and Assets Under Management exceeding Rs. 1.77 lakh crore, Chola serves more than 42.9 lakh customers. Subsidiaries such as Cholamandalam Securities Limited, Cholamandalam Home Finance Limited, and Payswiff Technologies Private Limited further strengthen its portfolio. Guided by integrity, ethical values, and a focus on empowerment, Chola aims to create sustainable value for customers, employees, shareholders, and communities.

Role Description The Branch Business Manager – Home Loans is a full-time, on-site role based in Kondagaon. This role is responsible for driving home loan business growth at the branch, including achieving sales targets, managing the branch portfolio, and ensuring high-quality customer service. Daily activities include sourcing and onboarding new customers, managing relationships with existing customers, and coordinating with central and regional teams for smooth loan processing and disbursal. The Branch Business Manager oversees branch operations related to home loans, monitors credit quality, ensures compliance with company policies and regulatory requirements, and prepares regular performance reports. The role also involves leading and mentoring branch team members, conducting local market outreach, and implementing initiatives that support sustainable business growth in the Kondagaon region.

Qualifications

• Strong sales and business development capabilities in retail lending or home loan products, with a track record of meeting or exceeding branch-level targets.
• Experience in branch operations, including portfolio management, process adherence, and coordination with credit, risk, and back-office teams.
• Sound understanding of home loan products, housing finance regulations, documentation requirements, and credit assessment basics.
• Effective customer relationship management skills, with the ability to address queries, resolve issues promptly, and maintain high service standards.
• Demonstrated team leadership skills, including mentoring, performance management, and fostering a collaborative, ethical work environment.
• Strong analytical and reporting abilities, including comfort with MIS tools, basic data analysis, and performance tracking.
• Excellent communication and interpersonal skills, with proficiency in English and local/regional language preferred.
• Graduate degree in any discipline; a postgraduate qualification in finance, business administration, or a related field is an added advantage.
• Prior experience in housing finance, NBFCs, or banking, particularly in home loans or loan against