BENGALURU · FULLTIME
BPO Telecalling
PB
Praveen Balasundar Yallappa (Proprietor Of A2z Generation)
Bengaluru · onsite · Posted 6d ago
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Not disclosed1–3 yrsfulltimeBengaluru
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Section · 01
About this role
- Make inbound and outbound calls to customers.
- Explain company products, services, and offers.
- Handle customer queries, complaints, and requests professionally.
- Follow up with customers and maintain regular communication.
- Update customer details and call records in the CRM system.
- Achieve daily and monthly calling targets.
- Maintain call quality and follow company policies.
- Escalate complex customer issues to the concerned department.
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Section · 02
Skills
and a positive attitude. Ability to work in a team and meet targets. Knowledge of English and regional languagesas required.Good verbal communication skills. Basic computer knowledge and typing skills. Customer-handling and problem-solving abilities. PatienceConfidence