FULLTIME
BM- Hindupuram - Ambedkar Circle
Aditya Birla Group
Not specified · onsite · Posted 11d ago
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Not disclosed5–10 yrsfulltimeNot specified
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Section · 01
About this role
Key Responsibilities
- Drive branch business by achieving gold loan disbursement and revenue targets.
- Acquire new customers and maintain relationships with existing customers.
- Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
- Ensure accurate gold appraisal and valuation as per company policies.
- Monitor portfolio quality, collections, overdue accounts, and NPAs.
- Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
- Lead, train, and monitor branch staff to improve productivity and service quality.
- Handle customer grievances and deliver excellent customer service.
- Maintain branch security, vault management, and operational controls.
- Sales and business development
- Team leadership
- Gold loan operations and branch management
- Customer relationship management
- Risk and compliance management
- Communication and problem-solving skills
- Graduate in any discipline (MBA preferred).
- Typically 5–10 years of experience in Gold Loans,
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Section · 02
Skills
Gold loan operations and branch managementcrmleadershipRisk and Compliance ManagementSales And Business Development
Section · Company
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.
Industries
Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals
Employee ratings
2,383 reviews
4.1/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Culture191Salary167Senior Management152Work Life Balance146Job Security123
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