Bharat Banking: Regional Portfolio Manager - Microfinance

About the Role

Area Portfolio Manger- Will be responsible for

o PNPA Resolutions in time-bound manner

o Planning and visiting the PNPA and NPA customers.

o Driving daily NPA recoveries through team

o Recruiting and training the team in the field.

Key Responsibilities

o Driving PNPA resolutions through portfolio and business team.

o Monitoring daily activities of FEs tagged for collections.

o Ensuring all the NPA/write off borrowers are visited by the team.

o Ensuring the set collection goals are driven with daily/weekly/monthly frequency.

o Ensuring NPA & write off recovery targets are achievedt on a monthly basis.

o Visiting minimum given number of PNPA and NPA accounts

o Recruiting, Training, of the team

o Handling customer complaints and providing solution in time-bound manner.

o Arranging and participating in collections camps, Lok Adalats.

o Planning and execution of customer conciliation camps and maintaining the relevant details of customer

payments

o Visiting PTPs and ensure the team follows up with the customers.

o Liasoning and coordination with counterparts in business.

o Portfolio quality management of the allocated branches

Qualifications

Optimal qualification for success on the job is:

. Graduate / Post Graduate

. On field Experience of 2+ Years in Microfinance Industry

. Team management skills.

Role Proficiencies:

For successful execution of the job, a candidate should possess the following:

. Knowledge

Knowledge of Core Microfinance Functions and Products.

. Skills

Good communication (both verbal & written)

Inter-personal skills

. Abilities

Ability to work effectively across functions and demonstrated ability to coach and mentor others

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to prioritize and make decisions in a fast-paced environment

Ability to work as a part of team and contribute towards team goals

Ability to manage multiple tasks/projects and deadlines simultaneously