Belvedere Manager

• Maintains optimumsales volume and strives to achieve sales objectives set forth by theManagement for his department.
• Organizes anddevelops the club service personnel by constant motivation and training inorder to provide high standard of service to the members.
• Ensures that FoodBeverage Sales and Control Procedures are followed as prescribed by theManagement.
• To increasemembership of the club within the membership profile.
• To follow up alladministrative work related to membership renewal, fresh memberships,discontinuation of memberships and other correspondence with members.
• To monitor thefunctioning of the Library, ensure that an accurate inventory is maintained,that a comprehensive selection of periodicals are available and that recordsare kept of any borrowings from Library.
• To co-ordinatewith the Food Beverage Manager regarding Menus, Service and any otherspecific Member requirements.
• To ensure a highstandard of maintenance in the entire Club.
• To assist ClubMembers in any other matters related to all Oberoi and Trident hotels if theyso desire.
• To actively interact with members through Daily Operations.
• Ensures guesthistories are maintained and updated on a daily basis.
• Proposes changesin policies and procedures to increase efficiency and improve service level.
• Ensures that LQAand APEX standards are followed.
• Responsible forensuring revenues of FB and memberships are met by actively sales callingon members
• Responsible forgift cards as well Diwali hamper sales of the hotel.
• Assisting inother areas of Food and Beverage for high profile events or busy periods.
• Assist finance inregular credit follow ups with all members for payments.

• AttendsBehavioral and vocational training in own and related work areas to enhanceskills and develop multi functionality.
• Recommendingdisciplinary action, increments and promotion.
• Ensures all thestaff in the department are fully trained through constant on-the-job trainingto ensure fast and courteous service.
• Ensuresattendance on behavioral and vocational training programs, and personallyconducts key training for employees in the outlet.
• Assist in hiring.
• Uses the Oberoiappraisal system to periodically review the performance of his directsubordinates and determines their development needs.
• Counselssubordinates in work-related matters.
• Ensures that LQAand APEX standards are maintained.
• Ensuresindividual training needs are identified and a growth plan is made andimplemented for all team members.

• Sharp analyticalmind, with good attention to detail.
• Ability tomulti-task on issues.
• Ability to workindependently and on own initiative.
• Professionalapproach and demeanor.
• Goodorganizational, communication, interpersonal and team skills.
• Follows TheOberoi Dharma.
• Excellent writtenand verbal communication skills.
• Fluency inEnglish.
• Hospitalityeducational qualification.
• Knowledge ofbudgeting, forecasting.
• Thoroughknowledge of Food and Beverage product and Food and Beverage Service.
• Knowledge ofbudgeting, forecasting and cost allocation trends and techniques.
• Keeps himselfupdated with knowledge and trends in industry and market world-wide.
• Proficient and upto date with computer and online marketing channels.
• Keeps him/herselfupdated on latest happenings in the companies of regular members.

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