Banking Voice Process

Description

We are seeking candidates for the Banking Voice Process role in India. The ideal candidate will be responsible for providing exceptional customer service and support in banking operations.

Responsibilities

• Handle customer queries and provide appropriate solutions regarding banking services and products.
• Assist customers with account-related inquiries and transactions.
• Ensure a high level of customer satisfaction through effective communication and service delivery.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and customer experience.

Skills and Qualifications

• Excellent verbal communication skills in English and Hindi.
• Strong problem-solving abilities and attention to detail.
• Basic knowledge of banking products and services.
• Proficiency in using computer systems and software.
• Ability to work in a fast-paced environment and handle multiple tasks.

Banking Voice Process

Inbound/ Outbound calls

Location: Hebbal Bangalore

Qualification: PUC/ Graduates

Freshers & Experienced are Welcome

6 Days Working + 1 Rotational Off

Shift (9 Hrs)

(Females day shift only)

Languages: English + Tamil / Kannada / Telugu / Malayalam

Salary:

16,500TH, 20K CTC

Malayalam – Extra 1,800 Allowance

Bonus: Attendence- 3600 will be paid once in 3 months

(i.e 1200/

Banking Non Voice Process (Email)

Location: Hebbal Bangalore

Qualification: PUC/ Graduates

*Min 6 months of Experience with proper documents.

Must be very fluent with english and typing.

6 Days Working + 1 Rotational Off

Shift (9 Hrs)

(Females day shift only)

Salary:

20TH, 25k CTC

Bonus: Attendence- 3600 will be paid once in 3 months

(i.e 1200/m

Excellent Communication Required

Immediate joiners required

Interested candidates send your updated resume to this what's app number: [phone removed]

Email id: [HIDDEN TEXT]