Banking Operations Analyst

. Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process.
. Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
. Flexible to work in night Shifts
. Excellent Oral & Communication skills in English

. Strong understanding of KYC/AML concepts/process
. Maintain the necessary SLA's and report out to the team manager on a regular basis
. Anticipates problems and recognizes when to deviate from standard practices
. Seeking assistance or to resolve complex issues with the help of process knowledge
. Adhere to project requirements and department objectives
. To follow technical protocols and general procedures guided by department objectives
. Effectively communicate to coordinate job specific information and to collaborate with team members
. Participating in the training programs based on business needs
. Attending team meetings or customer calls (if required)
. To perform Quality Audits based on process requirements

• Candidate should also be able to lead a team as a SME