Associate Product Manager ? Payments (GCC & Global)

• Payment success: analyze drop-offs and failures by payment method, issuing bank, gateway, currency and device; run experiments to lift success rate and checkout conversion.
• Local and alternate payment methods: drive integration and launch of methods preferred in the UAE, KSA and wider GCC, and improve how customers discover them at the payment step.
• Gateway and processor partnerships: work with payment partners on integrations, smart routing, retries and performance reviews.
• Payment cost and P L: help reduce processing cost per transaction through routing, pricing and mix decisions, without hurting success rate.
• Checkout experience: design, test and improve a fast, clear and trusted payment experience across web , Android and iOS.
• Authentication and compliance: partner with risk, finance and engineering on 3D Secure, tokenization , fraud controls and local regulatory requirements.
• Loyalty and offers at payment: improve how customers redeem points, bank offers and promotions at checkout.
• Metrics and reporting: own dashboards for payment success, conversion, cost and method mix, and turn the data into clear recommendations.
• Delivery: write product requirements, manage releases with engineering, design and QA, and measure impact after launch.

• MBA from a reputable institute; an engineering background is preferred.
• 13 years of experience in product management, or in payments, fintech, e-commerce, travel or consumer internet.
• Strong analytical and structured problem-solving skills, with the ability to break ambiguous problems into clear actions.
• Working knowledge of SQL and dashboards; comfort reading funnel and conversion data.
• Clear written and verbal communication with engineering, business and external partners
• Understanding of payment flows: cards, wallets, bank transfers, 3D Secure, tokenization , authorization and settlement.
• Exposure to the GCC or other multi-currency markets.
• Experience running A/B tests or conversion experiments.
• Familiarity with Adobe Analytics or similar tools.

• Customer centricity: deep interest in why customers succeed or fail at payment.
• Ownership and execution: turns ideas into shipped products with cross-functional teams.
• Analytical rigor : decisions backed by data and clear success metrics.
• Innovation and agility: keen to experiment, learn fast and adapt to new markets.
• Communication and influence: can explain a recommendation simply and bring teams along.

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