Assistant Manager - Accounts Payable - Global Service Centre

Job Description

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for

people around the world. DP World exists to make the world's trade flow better, changing what's

possible for the customers and communities we serve globally. With a dedicated, diverse and

professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six

continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for

the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine

Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create

stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems

to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector

towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

About DP World Global Service Centre

DP World's Global Service Centre (GSCs) are key enablers of growth delivering standardization, process

excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,

Engineering and Human Resources, helping accelerate DP World's growth and business transformation.

As we experience exponential growth, there has never been a more exciting time to join us. Discover

your next role here and change what's possible for everyone! As an equal employer that recognizes and

values diversity and an inclusive culture, we empower and up-skill our people with opportunities to

perform at their best. Join us and be part of an amazing team that is transforming the future of world

trade.

Role Purpose

The Assistant Manager – Accounts Payable will be responsible for managing end-to-end AP operations

for the UK region, ensuring timely invoice processing, vendor payments, and monthly AP closing

activities with MIS reporting. Aadherence to compliance and control frameworks. The role requires

strong process knowledge, stakeholder management, and the ability to drive efficiency in a fast-paced

environment.

Key Accountabilities

• Manage day-to-day Accounts Payable operations, including invoice receipt, validation, processing, 2-way/3-way matching, exception handling and payment processing.
• Ensure timely and accurate processing of vendor invoices in accordance with agreed SLA, accounting policies, approval matrix and internal controls.
• Monitor the Accounts Payable aging and open invoice position, identify bottlenecks and drive timely resolution of pending and exception invoices.
• Perform vendor account reconciliations and Statement of Account (SOA) reconciliations, ensuring outstanding items are investigated and cleared on a timely basis.
• Coordinate with Procurement, Operations, Business, Finance and other stakeholders to resolve invoice discrepancies, purchase order issues, GRN/service confirmation gaps and payment-related queries.
• Ensure vendor master data integrity, including appropriate controls over vendor creation, modification and maintenance in line with the applicable master data and segregation-of-duties requirements.
• Monitor payment proposals/payment runs, ensuring invoices are appropriately approved, validated and processed within the agreed payment calendar.
• Prepare and review AP aging, open invoice, overdue invoice, payment and other operational reports, highlighting risks and driving corrective actions.
• Support the month-end close process, including AP cut-off, accruals/provisions, GR/IR or equivalent reconciliation, expense recognition and reporting.
• Ensure timely identification and resolution of duplicate invoices, unmatched invoices, blocked invoices and other AP exceptions.
• Ensure adherence to internal controls, SOX requirements, accounting policies and audit requirements.
• Supervise and guide team members, monitor daily productivity, quality and SLA performance, and provide coaching and support as required.
• Drive continuous improvement in AP processes through standardization, process simplification, automation and ERP enhancements.
• Participate in initiatives involving OCR/invoice automation, workflow automation, vendor portals and other digital solutions to improve AP efficiency and first-time-right processing.
• Collaborate with internal stakeholders and vendors to improve vendor experience, payment timeliness and resolution turnaround time.
• Respond to internal and external audit requests related to AP documentation, transactions, reconciliations and controls.
  
  

Qualifications, Experience, And Skills

• Bachelor's degree in finance, Accounting or Commerce. CA Inter / MBA Finance / equivalent qualification preferred.
• Good written and verbal communication skills in English, with strong email and stakeholder management skills.
• Strong knowledge of Accounts Payable processes, invoice processing, invoice matching, vendor reconciliation and payment processes.
• Good understanding of Procure-to-Pay (P2P) processes, including purchase orders, goods/service receipt, invoice validation and payment.
• Proficient in ERP systems such as SAP, Oracle, Microsoft Dynamics/Navision/Business Central or equivalent, and MS Excel.
• Strong analytical and problem-solving skills, with the ability to analyse AP data, identify exceptions and drive corrective actions.
• Good understanding of internal controls, compliance, audit requirements and segregation of duties.
• Ability to manage multiple priorities and work effectively with cross-functional and global stakeholders.
  
  

Experience

• Minimum 8 – 14 years of experience in Accounts Payable or broader Finance Operations roles.
• Experience in a Shared Services / Global Business Services (GBS) environment is preferred.
• Hands-on experience in invoice processing, 2-way/3-way matching, vendor reconciliations, payment processing and AP aging management.
• Exposure to process automation, ERP implementation/enhancement and continuous improvement initiatives would be an advantage.
• Prior experience handling a small team or mentoring junior staff is a plus.