Application Support Professional
Ideas 4 transformation Pvt Ltd · Bengaluru · onsite · Posted 8d ago
Undisclosed1–4 yrsfulltimeSourced from
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About this role
Location Bengaluru
Experience 1 to 4 years
Openings 2
Education B.Sc. IT/Computer Science, BCA, B.E./B.Tech (IT/Computer Science), or MCA.
Key Responsibilities
- Provide L1/L2 application support and troubleshoot application-related issues.
- Write and execute SQL queries to retrieve, validate, and analyse data.
- Perform database-level troubleshooting to identify data discrepancies and application issues.
- Monitor application performance and ensure timely resolution of incidents.
- Analyse error logs, investigate recurring issues, and identify root causes.
- Manage incident tickets, service requests, and escalations within defined SLAs.
- Coordinate with development, database, infrastructure, and business teams for issue resolution.
- Perform basic data validation, updates, and backend checks as authorised.
- Support application testing, bug verification, and deployment activities.
- Maintain technical documentation, troubleshooting steps, and incident reports.
- Follow established IT service management processes and data security guidelines.
Qualifications
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Preferred qualifications: B.Sc. IT/Computer Science, BCA, B.E./B.Tech (IT/Computer Science), or MCA.
- Candidates with a relevant IT diploma and hands-on SQL/application support experience may also be considered.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
sql queriesTroubleshootingapplication testingit service managementApplication SupportTechnical DocumentationdeploymentSQLData SecurityInformation TechnologyData Validation
About Ideas 4 Transformation
Ideas 4 transformation Pvt Ltd
IT Services & Consulting
₹3.2L PA avg
Avg at Ideas 4 Transformation
About
Ideas 4 Transformation (i4T) provides specialized IT managed services and retail technology solutions. Their offerings include POS system rollouts, application monitoring, remote support, inventory audits, and in-store analytics using AI and CCTV. The company focuses on enhancing operational efficiency for retail businesses through tailored digital infrastructure and support services
Employee ratings
10 reviews
3.1/ 5
Culture
1.8
Career growth
1.6
Work-life
2.0
Employees rate it well for
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