MUMBAI · FULLTIME
Application Specialist - Consumables
Perkinelmer
Mumbai · onsite · Posted 12d ago
Sourced from
Not disclosed8–10 yrsfulltimeMumbai
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Section · 01
About this role
Key Responsibilities:
Required Qualifications & Experience
- The current focus on Generic consumables expansion, Application Engineer role is very important to demonstrate our product capabilities at customer be it columns, lamps etc.,
- Application support is quite important to customer to take immediate business decisions.
- The Application Engineer dedicated for consumables will be the first point of contact for customer to understand their pain point and resolve the issues without impacting the business.
- Currently with the Application support we can have customer stickiness and additional increment business from Vials/Septa and Columns and In Organic standards etc., Generic consumables.
- Application Specialist will be Science based business development manager, who can interact with customers, understand the applications and provide opportunities for the entire portfolio.
- Currently our response to customer takes weeks or sometime more to responds on the failures of the consumables on the incidents raised at customer place. Having dedicated consumables Application person, would resolve the time laps and better customer experience.
- Having Application person for immediate response and resolutions for customer will ensure customer loyalty and restrict customers from evaluating other options for their products.
Required Qualifications & Experience
- Bachelor or Master Degree with hands on experience on Chrom, Inorganic portfolio.
- 8+ years Experience in having Exp in Consumables applications, Customer support, Instrument handling. Method developments.
- Has experience in method development on Chromatography to support on Column business.
- Has understanding for different make of HPLC's systems to ensure growth of Vials/Septa business
- Market understanding of Generic Business and YOY growth.
- Should be willing to Travel across India.
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Section · 02
Skills
Consumables applicationsCustomer SupportChromatographyMethod DevelopmentInstrument Handling
Section · Company
About PerkinElmer
Perkinelmer
Pharma
201
employees
2004
22 years old
Waltham,Massachusetts
United States
About
PerkinElmer enables scientists, researchers and clinicians to address their most critical challenges across science and healthcare.
Industries
PharmaInternet
Employee ratings
151 reviews
4.2/ 5
Culture
4.2
Career growth
3.5
Work-life
4.4
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