Application Runbook Administrator Cutover SaaS

Job Title:Application Runbook Administrator – Cutover SaaS

Experience: 8+ Years

Location: Pan India

Employment Type: Full-Time

Job Summary

We are looking for an Application Runbook Administrator with hands-on experience in Cutover SaaS, Runbook Management, IT Resilience, and Disaster Recovery. The role will be responsible for building, maintaining, governing, and executing application runbooks for DR exercises, releases, migrations, and critical operational events.

Key Responsibilities

• Administer Cutover SaaS workspaces, templates, user access, roles, and configurations.
• Create and maintain standardized application, DR, release, and migration runbooks.
• Coordinate with Application, Cloud, Infrastructure, DBA, Network, QA, InfoSec, and Service Management teams.
• Define task sequencing, dependencies, ownership, prerequisites, validation, and rollback procedures.
• Facilitate cutover readiness reviews, dry runs, and production/DR event execution.
• Monitor task progress, manage blockers, escalate risks, and provide real-time status updates.
• Integrate runbooks with Change Management, Release Management, and ITSM processes.
• Maintain execution evidence, audit trails, dashboards, reports, and post-event documentation.
• Conduct PIRs / lessons learned and continuously improve runbook templates and processes.

Required Skills

• Hands-on experience with Cutover SaaS / Cutover Platform.
• Strong experience in Runbook Management / Runbook Administration.
• Experience in IT Resilience, Disaster Recovery, DR Testing, or Business Continuity.
• Good understanding of ITIL, ITSM, Incident Management, and Change Management.
• Experience with Release Management, Production Support, and enterprise cutover events.
• Strong stakeholder management, coordination, communication, and escalation skills.
• Understanding of SDLC, application environments, deployment and rollback processes.
• Strong documentation, governance, and audit-readiness skills.

Preferred Skills

• ServiceNow / ITSM tools, CMDB, Change Management.
• Experience in Banking / Financial Services / regulated environments.
• Exposure to Agile, DevOps, Cloud, CI/CD, and enterprise migration projects.
• Reporting, KPI tracking, and runbook execution analytics.
• Knowledge of RBAC / access management.