Analyst, Alliances Shared Services

Job Summary

The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include:

What You'll Do:

• Collaborate with Alliance Managers to gather requirements and create accurate Opportunities and CPQ quotes.
• Work on CPQ Software to calculate Price and Quote solutions.
• Ensure quotes align with company policies, pricing strategies, and discount structures.
• Generate and create reports on the partner facing processes
• Maintain SLAs for CPQ Quote creation program and escalate when appropriate
• Document the key processes and maintain it regularly with every small or big transformation
• Being able to detect anomalies between day-to-day operations and the overall data
• Preparing metrics and KPIs to share with management
• Ensure all partner deals are properly categorized and correct partner attribution is tagged to maintain integrity of the CrowdStrike Elevate Partner program, ensure proper compensation and reporting accuracy
• Work in a fast-paced environment while being able to prioritize requests
• Maintain proper communication to all stakeholders in a professional and timely manner

What You'll Need:

• Bachelor's degree.
• 3+ years of relevant Sales Ops experience
• Strong analytical background and ability to flush out anomalies
• Be a self-starter, detail-oriented, and operationally-minded
• Excellent presentation and communication skills
• Expertise in business applications including Excel, PowerPoint, Salesforce
• Ability to work in a fast-paced environment and manage through ambiguity.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.