Amazon Key Account Manager

About The Opportunity

A dynamic player in the B2B SaaS and e-commerce enablement sector, we empower brands and enterprises to scale across digital marketplaces through strategic platform partnerships, data-driven merchandising, and performance-optimized listing operations. Our team works at the intersection of commerce technology and account strategy—partnering with global platforms like Amazon to drive growth for high-potential sellers in India and beyond.

Role & Responsibilities

• Own end-to-end relationship management for 10-15 strategic Amazon seller accounts, driving revenue growth and operational excellence.
• Develop and execute tailored growth strategies for each account—including catalog optimization, pricing analysis, promotions, and inventory sync.
• Partner with Amazon's internal teams (Seller Support, Launch, Ads) to resolve escalations, unlock growth levers, and secure platform advantages.
• Monitor KPIs (sales velocity, ACoS, conversion rate, IPI) and deliver data-backed recommendations for performance improvement.
• Lead quarterly business reviews with clients, presenting insights, forecasts, and actionable roadmaps aligned with Amazon's marketplace dynamics.
• Train and mentor junior team members on Amazon's policies, tools (Seller Central, Brand Analytics, Advertising Console), and best practices.
  
  

Skills & Qualifications

• Must-Have
• Amazon Seller Central
• Amazon Brand Analytics
• Amazon Advertising Console
• SKU Management
• ACoS Optimization
• Inventory Performance Index (IPI)
• CRM Tools
• Excel Advanced Functions
• Preferred
• Amazon DSP
• Helium 10 or Jungle Scout
• Marketplace Analytics Dashboards
  
  

Benefits & Culture Highlights

• Work with fast-growing D2C brands and global sellers scaling on Amazon India and Global.
• Access to Amazon's partner training, certifications, and exclusive marketplace insights.
• On-site collaborative workspace in Bangalore with hybrid flexibility post onboarding.
  
  

Skills: amazon,sku management,sales,amazon seller central,sellers,crm tools,commerce