AM Tech Cust. Solution
Aditya Birla Group · Pali · onsite · Posted today
Not disclosedFresherfulltimeSourced from
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About this role
Job Description
Job Purpose
To handle customer complaint effectively and branding our Products
Job Context & Major Challenges
Job Context: To handle customer complaint effectively and branding our Products.
Job Challenges: To handle customer complaint effectively
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Samples & Demos of Products | To get the samples executed of all the enquires given by the marketting team within 48 hrs in normal condition & to check the quality of the sample after it is done. Bills of the contractors & dealers |
| KRA2 | Awareness of Products through Presentations while meeting with customers | To create awareness of Products through Presentations while meeting with customers |
| KRA3 | Complaint Handling | To be attended immediately on the same day If related to quality material is sent to the R&D team & checked by us for application- within 48hrs |
| KRA4 | MIS | Competitors Information As & when something new is being done in the market it is collected and shared with the team. |
Sourced from foundit
Skills
technical
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.
Industries
Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals
Employee ratings
2,383 reviews
4.1/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Culture191Salary167Senior Management152Work Life Balance146Job Security123
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