Air Logistics Sales Representative

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Drive air logistics growth by combining customer care excellence with proactive sales and business development.

How you create impact:

• Take the lead in monitoring and driving sales activities to achieve business targets
• Proactively identify and nurture sales-qualified prospects, converting them into profitable and sustainable business opportunities
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders
• Perform market research on pricing and product competitiveness, aligning closely with the pricing team
• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution
• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment
• Maintain and update customer information in internal systems accurately
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL

What we would like you to bring:

• Strong understanding of Air Logistics / Freight Forwarding industry
• Proven experience in sales, business development, or customer management
• Excellent stakeholder management and communication skills
• Ability to work in a fast-paced, cross-functional environment
• Customer-centric mindset with strong problem-solving skills