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    Job · 21914588

    Mastercard logo

    AI Engineer

    Mastercard · Mumbai · onsite · Posted 8d ago

    Not disclosed3–7 yrsfulltimeSourced fromInstahyre

    About a minute. You'll make an account on the way through.

    About this role

    The core responsibilities for the job include the following:


    Agents that run finance workflows:

    • Own end-to-end finance workflows as autonomous agents: invoice-to-pay, three-way matching and exception handling, GL close tasks, reconciliation, and vendor and compliance checks.
    • Design tool and action surfaces over ERP systems, control flow, error recovery, human-in-the-loop checkpoints, approval and segregation-of-duties guardrails, and full auditability of every action taken on financial data.
    • Build against production enterprise surfaces: SAP APIs, ERP user interfaces via computer-use agents, documents, and file-based integrations using LangGraph, LangChain, or custom orchestration. Memory and the finance knowledge graph.
    • Own agent memory: context management (windowing, summarization, and compaction), long-term memory, retrieval and forgetting policies, and cross-cycle state for long-running agents.
    • Model the finance domain as a knowledge graph, with vendors, invoices, POs, GRNs, GL accounts, contracts, approvals, and their provenance in a graph database (Neo4j or equivalent), alongside vector search, ensuring every output can be substantiated for finance and audit review.


    Evaluation and model strategy:

    • Build and extend our evaluation platform: golden datasets, workflow-level metrics, regression gates in CI, automated judging calibrated against human review, and drift detection on live traffic. No change is released without a measured evaluation delta.
    • Work across model families (Anthropic, OpenAI, Google, and open-weight) and own routing, which model handles which step at what quality, cost, and latency point, with tiering, cascading, and provider failover. Scale and platform.
    • Own latency, throughput, and unit economics for agents and pipelines operating at large document and transaction volumes, maintaining p50/p95/p99 latency and cost-per-workflow targets as the customer base grows.
    • Maintain the API surface (FastAPI, REST) that delivers these capabilities into our products, and mentor engineers working alongside AI systems.


    Requirements:

    • Agents in production: demonstrated experience delivering a multi-step agent that performs actions in a production system, with a clear understanding of its failure modes and the controls used to contain them.
    • Memory: experience designing the memory and context strategy for a long-running agent, including retention, summarization, and pruning decisions.
    • Evaluation: hands-on experience building an evaluation harness, including dataset construction, metric selection, and calibration of automated judging.
    • Multiple models: delivered systems on at least two model providers or families, with experience migrating a live workload between them.
    • Scale: experience operating an LLM or ML system in production at significant request volume, with measurable before-and-after results.
    • Our Stack: Python, LangGraph / LangChain, Anthropic, OpenAI, and Google model APIs, FastAPI, PostgreSQL with pgvector, Neo4j, Elasticsearch, Java/Spring Boot and React, GCP and AWS, Docker, and an in-house evals platform and in-house OCR.
    • Familiarity is helpful but not a prerequisite.
    • Preferred / General Requirements: Finance, accounting, audit, or ERP (SAP) domain exposure, or a strong interest in developing domain-specific depth.
    • Computer-use or browser automation agents; GraphRAG and ontology design; document AI/OCR; fine-tuning or serving open-weight models.
    • LLM tracing and observability (LangSmith, Langfuse, OpenTelemetry); enterprise AI security, governance, and compliance frameworks.
    • Regular use of AI coding agents in day-to-day development; a significant share of our codebase is authored this way.

    Sourced from instahyre

    Skills

    googleLarge Language Models (LLMs)OpenAI SDKPythonLanggraphLangchainMachine LearningAnthropic SDKRetrieval Augmented Generationai engineerdata scientistAgentic Ai

    About MasterCard

    Mastercard logo

    Mastercard

    FinTech

    7.9k+

    employees

    1966

    60 years old

    Purchase,New York

    United States

    About

    Payments Technology company enabling transactions

    Industries

    FinTechFinancial ServicesInternet

    Employee ratings

    1,001 reviews

    3.8/ 5

    Culture

    3.8

    Career growth

    3.1

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance231Work Culture142Salary110Senior Management75Job Security55

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