AES Salesforce DevOps Associate

Job Description & Summary:

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As a Salesforce DevOps Associate you will support managed service delivery work within our Advisory practice, contributing to Salesforce configuration, release coordination, data handling, and process monitoring for client solutions. As an Associate you will learn by taking ownership of assigned tasks, adapting to changing priorities, asking questions, and building commercial awareness while developing your technical skills and personal brand.

In this role at PwC Acceleration Center India, you will help execute client support activities tied to Salesforce application evolution services, including data review, enrichment, processing, quality control checks, and issue resolution. You will also work from defined procedures, contribute to project tasks, and bring a dependable, learning-focused mindset to a fast-paced environment where each assignment helps build broader technical knowledge and delivery capability.

Responsibilities:

• Supporting Salesforce DevOps activities across client support engagements and application lifecycle tasks
• Executing data review, enrichment, and processing activities to maintain accurate client records and transaction flow
• Monitoring quality control checks, documenting findings, and escalating issues for timely resolution
• Assisting with release coordination, deployment preparation, and validation of configuration updates
• Managing service requests, incident tracking, and status updates across assigned workstreams
• Applying process documentation to follow repeatable delivery steps and maintain consistency across tasks
• Reviewing customer data, system outputs, and functional changes to identify gaps or defects
• Contributing to continuous improvements in service delivery, data handling, and workflow efficiency

What You Must Have:

• At least a Bachelor's degree
• Oral and written proficiency in English required

What Sets You Apart:

• Applying Salesforce DevOps knowledge in client support settings
• Demonstrating curiosity in fast-paced application evolution environments
• Adapting to varying client needs and project scope changes
• Gathering information from multiple sources to identify patterns
• Communicating ideas clearly and actively listening for understanding
• Taking ownership of tasks and delivering quality work consistently