Admission Counsellor/Sr. Admission Counselor

Role Overview

We are looking for an energetic and result-oriented Admission Counsellor / Senior Counsellor to guide students and parents throughout the admission journey. The role involves providing accurate admission-related information, understanding students academic requirements, and ensuring a smooth and supportive counselling experience.

Key Responsibilities

• Guide students and parents on available courses, eligibility criteria, fee structures, scholarships and admission procedures.
• Understand students academic interests and requirements to provide suitable academic guidance.
• Assist students with application forms, document submission, interviews and other admission formalities.
• Handle student and parent queries through calls, emails and other communication channels.
• Coordinate with internal teams to ensure timely resolution of admission-related queries.
• Maintain accurate student records, application details and follow-up trackers.
• Follow up with students regarding pending applications, documents and admission formalities.
• Ensure adherence to defined quality standards across all counselling and student interactions.

Requirements

• Graduate or postgraduate degree in any discipline.
• Excellent communication and interpersonal skills.
• Student-friendly, empathetic and professional approach.
• Strong problem-solving, coordination and follow-up skills.
• Ability to understand student needs and provide appropriate academic guidance.
• Prior experience in counselling, education or student support is preferred.