ACN I&P GN I&E Public ServicesConsultant

Public Services — Consultant (Data & Al)

Role Details

Skill/lndustry Group: Public Services (PS) — Domain: Data & Al

Level: Consultant

Location: Gurugram/Bengaluru

Travel Requirement: 0—100% (as per client/project needs)

Practice Overview — Public Service Industry

The Public Service (PS) team is one of the industry programs within Accentur€s Capability Network,

under Accenture Strategy & Consulting. Our practitioners bring the right blend of strategic and

operational expertise to help clients solve their most critical challenges and deliver maximum

stakeholder value.

The Public Service industry group spans the following sub-sectors:

Border services

Cities, Transport & Infrastructure

Defense

Education

Non-profit

post & Parcel

Public Health

Public Safety

Revenue

Social Services

Principal Duties and Responsibilities

As a Consultant in the Data & Al , you will play a critical role in driving client engagements and

delivering measurable outcomes. Consultants are expected to own and lead significant workstreams,

bringing in-depth subject matter expertise in Data & Al.

Lead design and development Of Gen Al solutions, integrating models into enterprise workflows

for document processing, customer interaction, or automation

Conduct requirement workshops and feasibility assessments, translating business needs into

Gen Al technical specifications

Design prompt engineering frameworks, retrieval-augmented generation (RAG) pipelines, and

evaluation metrics for accuracy and relevance

Collaborate with cross-functional teams to embed Gen Al within existing data ecosystems, APIs,

or cloud environments

Develop accelerators, templates, and reusable components to standardize solution delivery

Support client demos, user testing, and performance optimization

Contribute to proposal development and thought leadership in Gen Al application

Deep understanding of LLM architectures, vector search, and RAG pipelines

Experience with OpenAl, Azure OpenAl, AWS Bedrock, Google Vertex Al, or Anthropic Claude

Strong proficiency in Python, LangChain, prompt chaining, embedding models, and API

orchestration

Familiarity with enterprise integration, data pipelines, and orchestration tools (Airflow,

Databricks, Azure Data Factory)

Ability to analyze business problems and design fit-for-purpose Gen Al use cases

Working knowledge of evaluation frameworks (BLEU, ROUGE, accuracy, hallucination detection)

Understanding of model governance, bias mitigation, and responsible Al practices.

Key Competencies and Skills

• Strong leadership capabilities with ability to drive client results.
  
  

Skilled communicator, able to deliver client-ready presentations

Analytical thinker with ability to break down complex challenges

Team-oriented, collaborative, and adaptable to multicultural environments

Willingness to travel internationally for client assignments

About Accenture

Accenture is a leading global professional services company that helps businesses, governments, and

other organizations build their digital core, optimize operations, and accelerate growth. With

approximately 791,000 people serving clients in more than 120 countries, Accenture brings deep

industry expertise together with capabilities across Strategy & Consulting, Technology, Operations,

Industry X, and Song. Its global footprint spans offices and operations in 52 countries and 200+ cities,

underpinned by a connected network of innovation hubs and a worldwide system of Advanced

Technology and Intelligent Operations Centers that scale delivery across markets. Leveraging strong

ecosystem partnerships—and leadership in cloud, data, and Al—Accenture delivers measurable value at

speed and at scale.