Accounting Services Associate III
Conduent · Bengaluru · onsite · Posted 1d ago
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Must have good knowledge in working on MS Office applications.
- Role of Cash app/Billing/Collections for global customers
- Reporting actual Billing/Cash Applications Collections against monthly targets
- Quality review of Cash Application/Billing process
- Follow up through mails and calls
- Escalation of issues to Stake holders.
- Should be able to solve help customers and business teams in case of queries related to their invoices
- Research and analyse the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
- Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
- Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
- Deliver quality customer service by researching and responding to all internal/external stakeholders' inquiries quickly, effectively and professionally.
- Excellent written verbal communication,
- Should have a good attitude to learn and be committed
- Exposure in SAP/S4HANA will be added plus point
- Commerce and accounting background
- Ability to analyse the past due receivables
- 2-3 Years of experience mainly in BPO.
- Good Oral and Written communication skills
- Experience in follow up through mails and calls
- Worked on Billing/Cash App/Collections
- AR process knowledge (Preferably End to End)
- Experience in Excel as well as PowerPoint presentation.
- Should be willing to work in shifts
- SAP/S4HANA experience
- Operations review with client and management
Sourced from naukri
Skills
Customer ServiceSAPms office applicationsCash ApplicationERPCash ApplicationsResearchCommunication SkillsoperationsbpoAccounting
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
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