Academic Counsellor (EdTech)

Company Description Prime Path Learning (PPL) is a professional education consulting and student advisory organization that supports students and working professionals in making informed higher education and career decisions. PPL provides career counseling, university and program selection, admission guidance, and ongoing student support for online and executive MBAs, BBA, B.Com, PGDM, and other undergraduate and postgraduate programs. The team focuses on understanding each learner's goals and aspirations and recommending suitable education pathways tailored to their needs. Beyond admissions, PPL is committed to empowering careers and enabling success through personalized guidance and long-term support.
Role Description This is a full-time remote role for an Academic Counsellor (EdTech) at Prime Path Learning. The Academic Counsellor will engage with prospective students and working professionals via calls, video meetings, emails, and messaging tools to understand their academic background, career goals, and preferences. The role involves providing structured career counseling and academic advising, guiding learners on suitable programs and universities, and explaining admissions criteria, curriculum, fees, and timelines. The Academic Counsellor will support applicants throughout the admission process, including application preparation, documentation follow-up, and coordination with partner institutions. The role also includes maintaining accurate learner records, meeting counseling and conversion targets, and collaborating with internal teams to improve student engagement and service quality.
Qualifications

• Strong student counseling and academic advising skills, with the ability to understand individual needs and recommend suitable education pathways.
• Career counseling and education domain knowledge, especially in higher education programs such as MBA, BBA, B.Com, PGDM, and related fields.
• Excellent communication skills (spoken and written), with the ability to explain complex information clearly and build trust with diverse learners.
• Comfort using digital tools and EdTech platforms for remote counseling, documentation, and tracking learner progress.
• Relevant academic background in Education, Psychology, Counseling, Business, or a related field; prior experience in academic counseling, admissions, or student advisory is highly beneficial.
• Strong organizational and time-management skills, with the ability to handle multiple learner cases and meet performance targets.
• Ability to work independently in a remote setup while collaborating effectively with cross-functional teams.