Zonal Sales Manager || IndiaMart || Mumbai

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Role & responsibilities

• Drive business growth for both topline and bottom-line in the Zone.
• Develop and execute the annual operating plan, including revenue and cost forecasting.
• Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.
• Ensure timely delivery of services, maintaining high standards for client satisfaction.
• Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.
• Establish a robust system for maximizing customer retention.
• Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.
• Expertise in client engagement and application of effective field sales strategies
• Strong problem-solving ability with quick decision-making under pressure
• Excellent verbal communication and active listening skills
• Strategic mindset with the ability to identify and create new business opportunities
• Proven team management and interpersonal capabilities