Zonal Manager - SALPL - Prime

Job Purpose

This position will manage the inbound and outbound campaigns for Sal PL Prime. The person will be responsible to drive higher feed to the Call Center fro increasing overall business volume.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties and Responsibilities

Managing Inbound and Outbound Campaigns for Sal PL Prime Call Centers

Achieving feed targets and managing campaign waterfall metrics

Liase with COE and Marketing to execute campaigns

Monitor & measure key conversion, productivity & data penetration metrics

Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.