Zonal Manager - Operations and Service
Bajaj Finance · Pune · onsite · Posted 27d ago
Undisclosed3–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities
To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis Sharing of best practices with team
- Ensuring Implementation of Policies processes
- Coordination with various HO / Cross functional departments providing feedback
- Recruiting and manpower forecast planning
- Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance Integrity within the area/region
- To Support all New Initiatives functional Projects of the Function
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis Sharing of best practices with team
- Ensuring Implementation of Policies processes
- Coordination with various HO / Cross functional departments providing feedback
- Recruiting and manpower forecast planning
- Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance Integrity within the area/region
- To Support all New Initiatives functional Projects of the Function
Required Qualifications and Experience
Should have 3-4 yearsexperience, and minimum 1 years managing branch operations
Should be a post graduate preferably
Should have collaborative work style to engage with peers colleagues across the company.
Should have excellent communication skills along with strong presentation and data analytics skills
Self-motivated and a self-starter
Should be a post graduate preferably
Should have collaborative work style to engage with peers colleagues across the company.
Should have excellent communication skills along with strong presentation and data analytics skills
Sourced from naukri
Skills
Sales NumbersAnalyticsData AnalyticsSLACash ManagementcpvCommunication SkillsVendor ManagementoperationsSalesdata analysiscompliancefinanceBranch Operations
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
Employees rate it well for
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