Zonal Manager - Chains
MakeMyTrip · Gurugram · onsite · Posted 2d ago
Undisclosed6–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role: Zonal Manager - Chains
Level: RL5/RL6
Reporting to: Director - Chains
Location: Gurgaon
Level: RL5/RL6
Reporting to: Director - Chains
Location: Gurgaon
About the Function:
The Hotels business at MakeMyTrip is one of the largest andfastest-growing verticals within the organization, driving exceptional travelexperiences for millions of customers every year. With a strong focus oncustomer delight, technology-led innovation, and deep partnerships, the Hotelsteam curates and manages an extensive portfolio of domestic and internationalstays across leisure and business destinations. The function works closely withsupply partners, revenue management, marketing, product, and operations teamsto ensure the right balance of availability, pricing, and quality deliveringunmatched value to travelers while strengthening partner relationships.
The Chains team is a part of the Domestic Hotel SupplyFunction and this team manages the overall business growth and supply ofbranded chain hotels headquartered in India. This team manages key Indianbrands such as IHCL (Taj, SeleQtions, Vivanta & Ginger), ITC, Leela,Sarovar etc. and has direct contracts with 1000+ hotels.
About the Role :
The incumbent in this role will be accountable for enhancingthe productivity of the portfolio, meeting or exceeding supply targets,identifying market opportunities, and guiding the team to attain their KRAs.Additionally, the role holder will develop strategic insights to improvebusiness profitability, pinpoint opportunities for process improvement, andcollaborate closely with business teams to assess process adherence andprioritize areas for enhancement.
What will you be doing :
Relationship and Account Management:
- Lead meetings with C-level executives of reputed hotel brands to foster strategic engagement and ensure portfolio performance on defined KPIs
- Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices
- Travel across various cities to meet relevant decision-makers, aiming to understand the hotels and micro-markets and applying ground intelligence in crafting portfolio strategies
2. Portfolio Management and Drive Growth for units:
- Review regular production reports and guide the team in providing feedback to portfolio hotels. Plan and execute market visits, conducting review meetings (virtually and in person) to discuss regular performance
- Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members.
- Ensure continuous work on inventory availability and price competitiveness throughout the year.
- Network, negotiate, and close deals with hotel partners alongside the team. Drive tactical deals to secure a competitive edge for the MMT Group
3. Team Management & Collaboration:
- Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio
- Collaborate with the team to drive initiatives such as promotions, optimal pricing, and ensuring inventory continuity with hotel partners.
- Collaborate with cross-functional teams to translate ground feedback into exciting features and services for MMT customers and supply partners
- Provide constructive feedback to the team and engage in discussions regarding career growth, guiding their professional development.
Qualification & Experience :
MBA from a reputed institute with 6 to 10 years ofexperience in sales, Travel Trade, Key Account Management, Contracting, or B2BSales.
Key Success Factors for the Role :
- Mindset that will constantly think about Return on Investment, business.
- Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.
- High on energy, team player coupled with a great attitude.
- Proficiency in MS Excel and MS PowerPoint is essential.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
portfolio performancerevenue managementB2BProcess Improvementteam managementkey account managementPortfolio ManagementCommunication SkillsStakeholder ManagementoperationsSalesexcelShare Marketmarketingaccount management
About MakeMyTrip
MakeMyTrip
Internet
2.5k+
employees
2000
26 years old
Gurgaon/Gurugram, Haryana
India
About
MakeMyTrip provides Flight Tickets, Hotels, Holiday Packages, Bus and Train / Railway Reservations for India & International travel.
Industries
Internet
Employee ratings
1,014 reviews
3.4/ 5
Culture
3.4
Career growth
2.9
Work-life
3.5
Employees rate it well for
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